Patient Services Representative - Revo Health

Twin Cities Orthopedics; Edina (MN); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical (w/Maternity Bundle)

Dental & Vision plans

Tuition Reimbursement

401(k) Profit Sharing

Lifetime Fitness Subsidy

Car Rental discounts

Home, Auto, & Pet insurance savings

Job summary

Revo Health is hiring a Patient Services Representative at the Edina Specialty Surgery Center. You will register patients, verify insurance, and manage pre-op and chart-related tasks. The role requires customer service experience and basic medical terminology knowledge.

The position is full-time, on-site in Edina, MN with early start times and a varied schedule. CPR/BLS certification is preferred or obtained after hire.

Qualifications

• High School diploma or equivalent.
• Medical terminology knowledge preferred.
• Customer Service experience required.
• Administrative or Medical Office experience preferred.
• Current CPR for Healthcare Professionals (BLS) certification or completed upon hire.

Responsibilities

• Greet and register surgery patients; obtain insurance information and signatures at registration.
• Verify patient insurance is updated.
• Enter new or changed patient information from pre-op calls into system.
• Manage H&Ps history for upcoming surgery patients.
• Prepare and break down patient charts.
• Assist with pre-operative calls and surgery scheduling.
• Monitor fax for operative reports and pathology reports.
• Collaborate with other disciplines to optimize patient outcomes.
• Report occurrences through the center’s reporting process.
• Foster education and development of staff and students.
• Support continuing education and departmental requirements.
• Help manage controllable costs by efficient use of center resources.
• Perform any other duties as assigned.

Skills

Medical terminology knowledge

Customer Service experience

Education

High School diploma/GED or equivalent

Current CPR for Healthcare Professionals (BLS) or completed upon hire

Job description

Job Category: Patient Services

Requisition Number: PATIE010233

• Posted : October 28, 2026
• Full-Time
• On-site
• Hourly Range : $18.77 USD to $27.82 USD

Locations

Showing 1 location

Revo - ESSC
4100 Minnesota Dr
Ste 200
Edina, MN 55435, USA

Revo - ESSC
4100 Minnesota Dr
Ste 200
Edina, MN 55435, USA

The Patient Services Representative is responsible for patient registration and check in as well as additional administrative support functions while maintaining excellent customer service.

This is a full-time role, 8:00 AM - 4:30 PM, but need to be available 5:00 AM - 4:30 PM out of our Edina Specialty Surgery Center.

Revo Health is a professional services company that partners with multiple healthcare groups to deliver exceptional patient care. This position will be employed through Revo Health, working closely with Infinite Health Collaborative (i-Health) and its operating divisions.

Essential Functions

• Greet and register surgery patients. Obtain all appropriate insurance information and signatures from patients at the time of registration
• Verify all patients’ insurance is accurately updated
• Responsible for entering all new or changed patient information from pre-op phone call into system prior to patient having surgery
• Manage and retrieve history and physical (H&Ps) process for upcoming surgery patients, as needed
• Responsible for all patient chart preparation and break down of charts
• Assists with patient pre-operative phone calls and surgery scheduling
• Responsible for monitoring fax machine for filing operative reports, pathology reports etc.
• Collaborates with other disciplines to maximize patient outcomes and ensure a smooth flow of the surgical experience
• Accountable for reporting occurrences through the center’s established reporting process related to employee and/or patient/visitor events
• Fosters the developmental and educational process of self, colleagues, orientees and students (includes functioning as a preceptor)
• Participates in acceptable continuing education, fostering career and skill development including meeting departmental continuing education requirements
• Assists in managing controllable costs by the proper, non-wasteful use of surgery center resources
• Any and all other duties as assigned

Education and Experience Requirements

• High School diploma/GED or equivalent
• Medical terminology knowledge preferred
• Customer Service experience
• Administrative or Medical Office experience preferred
• Current certification in basic CPR for Healthcare Professionals (BLS) or completed upon hire.

Benefits & Compensation

• Actual starting pay will vary based on education, skills, and experience.
• We offer a comprehensive benefits package - to learn more .
  • Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
  • All employees, regardless of hours, are eligible for 401(k) Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

Working Conditions

• Frequentlylift up to 50 pounds independently and occasionally up to 100 pounds with assistance.
• Requires the ability to stand, walk, bend, and move continuously throughout the shift.
• Must be able to frequently perform physical activities such as pushing, pulling, and reaching.
• Visual acuity to read electronic and paper documents.
• Auditory ability to participate in phone or video calls clearly.
• Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).

Ability to

• Comply with company policies, procedures, practices, and business ethics guidelines.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance.
• Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines.Prioritize workload effectively.
• Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Notes

• Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing [e-mail] . For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.
• Please note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.