Patient Services Representative PRN (Greer)

Doctors Care; Greer (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading healthcare provider as a Patient Services Representative PRN in Greer, SC. In this role, you will greet patients, manage paperwork, and ensure an accurate patient experience in a friendly and efficient manner. Ideal candidates will have strong customer service skills and an understanding of medical terminology. This position offers flexible scheduling with a focus on maintaining high standards of healthcare service.

Benefits

Competitive wages

Incentive Pay Program

Continuing Education Reimbursement

Generous PTO

Health, Dental, Vision Insurance

Flexible Spending Account

Qualifications

• High School diploma or equivalent required.
• Customer service experience valued.
• Knowledge of medical terminology is a plus.

Responsibilities

• Greets patients and ensures sign-in process.
• Verifies patient insurance eligibility.
• Maintains the overall appearance of the front office.

Skills

Customer service

Effective verbal communication

Medical terminology knowledge

Computer skills

Education

High School diploma or equivalency

Job description

Join to apply for the Patient Services Representative PRN (Greer) role at Doctors Care Urgent Care (Now Part of Novant Health)

4 days ago Be among the first 25 applicants

Join to apply for the Patient Services Representative PRN (Greer) role at Doctors Care Urgent Care (Now Part of Novant Health)

Title: Patient Services Representative

Location: Greer Novant Health Urgent Care Center

Status: PRN

Who Are We?

Part of the Novant Health family based in North Carolina, Novant Health Urgent Care (formerly Doctors Care) provides exceptional healthcare through our network of more than 50 urgent care centers and 20 physical therapy facilities across South Carolina. Our Columbia-based headquarters delivers non-medical management and administrative services to support these locations. For decades, we have been committed to delivering exceptional, convenient, and affordable healthcare experiences to families and communities throughout the Palmetto State.

Why Novant Health Urgent Care? Here’s What We Offer!

• Competitive wages with annual market data review
• Incentive Pay Program
• Continuing Education Reimbursement
• UpToDate Subscription
• Generous PTO
• 403(b) with 100% vested match
• Health, Dental, Vision Insurance
• Health Reimbursement Account
• Flexible Spending Account
• Short term and Long-term Disability
• Whole and Term Life Insurance
• Rewarding Careers
• Great working environment
  
  
  

What Are We Looking For?

Novant Health Urgent Care is currently looking for a patient service representative (PSR) to join our team. The PSR greets patients, assisting our patients with paperwork, maintaining the sign-in sheet, and the overall appearance of the front office. The PSR also ensures the accuracy of the patient’s demographics, enter charges into the system and collects co-payments as needed.

Key Responsibilities

• Recognizes patient distress and acts as necessary.
• Greets patients and ensures that the sign in process is completed. Informs patients of the approximate wait time and explains elongated waiting periods.
• Verifies patient insurance eligibility via telephone, fax, or Internet, collects co-payments. Also corrects information in patient demographics and changes with insurance carriers.
• Answers incoming calls and schedules appointments as needed.
• Cleans counters, empties trash, and cleans waiting room and up-front area.
• When needed, refers patients to the billing department for assistance after researched by center.
• Performs daily balancing (proofing / posting). Takes deposit to bank as needed.
• Copies patient medical records and sends them out when requested.
• Files charts—must be able to go up / down ladder, bend / lift overhead up to 20 lbs.
• Assists in training new employees. Maintains compliance with training in Code of Conduct, timekeeping, Sexual Harassment, Work Place Violence, OSHA / HIPAA.
• Completes PSR career development program within first year of employment.
• Other duties as assigned.
  
  
  

Do You Have What It Takes?

A good candidate will bring with them:

• High School diploma or equivalency
• Customer service experience
• Medical terminology knowledge
• Computer skills
• Willing to work 12 hour shifts and weekends
• Willing to work at other centers as needed
• Effective verbal and written communication skills
• Ability to reflect our mission, vision, and values through actions and conduct.
  
  
  

An ideal candidate would also have:

• Previous experience working in a patient services representative position.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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