Patient Services Representative Float (PSR)

Avera Health; Aberdeen (SD); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

PTO available day 1 for eligible hires

Employer retirement matching up to 5%

Career development and mentorship

Job summary

Avera St Luke's Hospital is seeking a part-time, benefit-eligible registration specialist to support the Cardiology Clinic. The role involves checking patients in, verifying demographics and insurance, and ensuring accurate registration across clinic systems.

Hours are Mon–Fri 8–5 or 8–Noon on Fridays; float between clinic areas with a focus on accurate data entry, appointment scheduling, and courteous patient interaction.

Qualifications

• High School or GED required; may include 1–3 months related training or experience.
• Ability to communicate effectively with patients, staff and providers.
• Experience with registration, insurance verification and consent forms.

Responsibilities

• Welcomes patients, checks them in, registers and verifies demographics.
• Verifies insurance, obtains authorizations and signs consent forms as needed.
• Scans pertinent information into the patient record and routes inquiries.
• Answers calls or messages and coordinates with departments as needed.
• Maintains scheduling and follows clinic policies for appointments.
• Facilitates care delivery by coordinating with nurses and physicians.

Skills

Communication

Teamwork

Registration

Education

High School or GED

1–3 months related experience

Job description

Location:

Avera St Luke's Hospital

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Pay Range:

$18.00 - $23.25

Position Highlights

This is a part time benefit eligible position float position. This person will float around the Cardiology Clinic. Hours are anywhere between M-F 8-5 and Fridays 8-Noon

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Works in the various reception areas throughout the Clinic and is responsible for helping the patients to access the Clinic’s system for care.

What you will do

• Welcomes patients, checking them in and completing registration which includes verifying demographics, insurance and collection of any service payments.


• Responsible for insurance verifications, authorizations and getting consent and waiver forms signed as appropriate.


• Responsible for scanning all pertinent information into the patient’s record.


• Answers and addresses calls, messages and/or faxes, routing them to appropriate individuals/departments if needed.


• Maintains computer appointment scheduling and follows office scheduling policies/parameters.


• Expedites delivery of care by coordinating nurse, physician, and patient time. Acts as public relations agent for the physicians by serving the patients in a friendly, efficient manner. Directs patients to ancillary services as needed.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• High School or GED Equivalent or 1-3 months related experience and/or training; or equivalent combination of education and experience.

Expectations and Standards

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.


• Promote Avera's values of compassion, hospitality, and stewardship.


• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.


• Maintain confidentiality.


• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.


• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.


• Up to 5% employer matching contribution for retirement


• Career development guided by hands‑on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].