Patient Services Representative

Balance Health; Santa Monica (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

HSA with Employer Contribution

FSA

Generous PTO Program

401k with a 4% Match

Employee Assistance Program

Life and AD&D Insurance

Short-Term and Long-Term Disability

Job summary

Balance Health is hiring a Patient Services Representative to greet patients, check in, and guide them through the checkout process. You will collect insurance details, co-pays, deductibles, and outstanding balances while delivering friendly, patient-focused service.

Monday through Friday schedule with opportunities to contribute to office operations and support teams in a fast-paced podiatry and orthopedic setting.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years in a healthcare position preferred - but willing to train the right individual!
• Good verbal and written communication skills.
• Basic knowledge of computers and office equipment.
• Patient-focused with the ability to work independently.
• Capability to adapt quickly and thrive in a fast-paced environment.

Responsibilities

• Greet patients.
• Check in patients and assist with individual concerns, as they arise.
• Collect appropriate information including insurance overview, co-pay, deductible and open balances.
• Other tasks, as assigned.

Skills

Verbal communication

Written communication

Basic computer skills

Patient-focused

Independent worker

Education

High school diploma or GED

Tools

Basic office software

Job description

Description

About Balance Health

Balance Health is the nation’s premier comprehensive lower-extremity focused Physician Practice. We provide leading podiatrists, orthopedic surgeons, and physical therapists with operational support so they can spend their time focused on growing their business and delivering exceptional patient care.

Our Team is looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed.

• Greet patients
• Check in patients and assist with individual concerns, as they arise
• Collect appropriate information including insurance overview, co-pay, deductible and open balances
• Other tasks, as assigned

SCHEDULE: Monday through Friday

Requirements

QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS

• High school diploma or GED required
• Minimum of 2 years in a healthcare position preferred - but willing to train the right individual!
• Good verbal and written communication skills
• Basic knowledge of computers and office equipment
• Patient-focused with the ability to work independently
• Capability to adapt quickly and thrive in a fast-paced environment

BENEFITS:

• Medical, Dental, and Vision Plans
• HSA with Employer Contribution
• FSA
• Generous PTO Program
• 401k with a 4% Match
• Employee Assistance Program
• Life and AD&D Insurance
• Short-Term and Long-Term Disability

PHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS

This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Univrsity Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.

• While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision and depth perception.
• Must be able to lift/carry up to 25 lbs.

AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS

Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.