Patient Services Representative

Weil Foot & Ankle Institute; Santa Monica (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

HSA with Employer Contribution

FSA

Generous PTO Program

401k with a 4% Match

Employee Assistance Program

Life and AD&D Insurance

Short-Term and Long-Term Disability

Job summary

Balance Health is seeking a Patient Services Representative in Santa Monica to greet patients, check them in, and guide them through the scheduling and checkout process. The role supports office duties as needed and requires strong communication and a patient-focused approach.

Typical schedule is Monday through Friday. A high school diploma or GED is required, with 2 years in a healthcare setting preferred; training is available for the right candidate. Competitive benefits are included.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years in a healthcare position preferred, but training available.
• Good verbal and written communication skills.
• Basic knowledge of computers and office equipment.
• Patient-focused with the ability to work independently.
• Capable of adapting quickly in a fast-paced environment.

Responsibilities

• Greet patients.
• Check in patients and address concerns as they arise.
• Collect information including insurance overview, co-pay, deductible and open balances.
• Other tasks as assigned.

Skills

Communication skills

Customer service mindset

Independent worker

Education

High school diploma or GED

Job description

About Balance Health
Balance Health is the nation’s premier comprehensive lower-extremity focused Physician Practice. We provide leading podiatrists, orthopedic surgeons, and physical therapists with operational support so they can spend their time focused on growing their business and delivering exceptional patient care.

Job Type

Full-time

Description

About Balance Health
Balance Health is the nation’s premier comprehensive lower-extremity focused Physician Practice. We provide leading podiatrists, orthopedic surgeons, and physical therapists with operational support so they can spend their time focused on growing their business and delivering exceptional patient care.

Our Team is looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed.

• Greet patients
• Check in patients and assist with individual concerns, as they arise
• Collect appropriate information including insurance overview, co-pay, deductible and open balances
• Other tasks, as assigned

SCHEDULE

Monday through Friday

Requirements

QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS

• High school diploma or GED required
• Minimum of 2 years in a healthcare position preferred - but willing to train the right individual!
• Good verbal and written communication skills
• Basic knowledge of computers and office equipment
• Patient-focused with the ability to work independently
• Capability to adapt quickly and thrive in a fast-paced environment

Benefits

• Medical, Dental, and Vision Plans
• HSA with Employer Contribution
• FSA
• Generous PTO Program
• 401k with a 4% Match
• Employee Assistance Program
• Life and AD&D Insurance
• Short-Term and Long-Term Disability

PHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS

This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Univrsity Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.

• While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision and depth perception.
• Must be able to lift/carry up to 25 lbs.

American With Disabilities Act (ada) Specifications

Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.

Salary Description

$24 - $26