Patient Services Representative

York County Community Action Corporation; Sanford (ME); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

403(b) retirement plan

Paid time off

Job summary

A community health organization in Sanford, Maine is looking for a Patient Services Representative to collaborate with health professionals and support the provision of primary care. This role involves various administrative tasks such as patient registration, insurance verification, and communication management. Ideal candidates have strong communication abilities, organizational skills, and computer proficiency. Benefits include health insurance, retirement plan options, and paid time off.

Qualifications

• One year of experience in a medical or dental practice is preferred.
• Strong proficiency in communication and organization is essential.
• Experience with electronic medical records is preferred.

Responsibilities

• Support patient registration, appointment scheduling, and check-in/check-out.
• Perform insurance verification and manage patient communications.
• Provide clear explanations of health center services to patients.

Skills

Oral and written communication skills

Strong computer skills

Customer service skills

Organizational skills

Education

High school education

Tools

Microsoft Word

Microsoft Excel

Outlook

NextGen

Job description

Nasson Health Care
A Division of York County Community Action Corp.

Nasson Health Care is a Federally Qualified Health Center with clinical sites in Springvale and Biddeford, Maine. We serve York County and neighboring communities through provision of fully integrated medical, dental and behavioral health care.

Patient Services Representative

40 hours/week; 52 weeks/year

The Patient Services Representative works collaboratively with a team of health professionals to support provision of comprehensive primary care, utilizing the Patient-Centered Medical Home framework of care delivery. Performs a variety of administrative support duties related to patient registration, appointment scheduling, appointment check-in and check-out, insurance verification, answering phones, scanning documents and managing communications with patients. Provides patients with clear explanations of health center services offered and eligibility.

Qualifications

• One year of experience in a medical or dental practice is preferred, but not required.
• Oral and written communication skills at a level typically acquired through at least a high school education.
• Strong computer skills with proficiency in Microsoft Word, Excel, Outlook and an Electronic medical record system preferred. NextGen experience preferred.
• Capability to perform effectively under pressure, practice strong organizational skills, and prioritize multiple time-sensitive tasks.
• Ability to be task oriented and patient focused; in possession of excellent phone and customer service skills.

Benefits

• Health, dental, vision and basic life insurance; HRA; Income protection; FSA; 403(b); PTO; Paid holidays; Personal Day; Employee Assistance Program

To be considered, please include a cover letter with your resume. Completed application packets may be reviewed upon receipt.

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