Patient Services Representative

Floyd-Valley-Healthcare; Le Mars (IA); On-site; USD 20,664,000 - 27,552,000; Part time

Job summary

Floyd Valley Healthcare in Le Mars, IA is seeking a PRN Patient Services Coordinator for our Le Mars clinic. You will coordinate services for patients, manage medical records, and support the provider with a calm, accurate approach.

Typical schedule is Monday–Friday daytime hours with some night and weekend rotation; a High School diploma or equivalent and 1 year of customer service experience are required. Mandatory Reporter training is a plus and certification is required as an employee.

Qualifications

• High School diploma or equivalent required.
• 1 year of experience in a customer service setting required.
• Mandatory Reporter training certificate is a plus; certification is required as an employee.

Responsibilities

• Coordinate services for patients receiving care from their provider.
• Manage all aspects of patients’ medical records and provide support to the assigned provider.
• Perform duties in a calm and accurate manner to support timely care.

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

High School diploma or equivalent

Job description

Location:Le Mars, IAWorker Type:PRNWork Shift:Primarily days with possible weekends/evenings/holidays (United States of America)Floyd Valley Healthcare is proud to offer a positive and fulfilling work environment that supports a healthy work-life balance. We understand that our employees have choices, and we strive to be an employer of choice for our team.Position HighlightsBe a part of the team at Floyd Valley Healthcare in our Floyd Valley Le Mars, IA Clinic!Floyd Valley Healthcare in Le Mars, IA has a PRN (as needed) position in our clinic for a Patient Services Coordinator.Floyd Valley offers a positive culture that supports a healthy work-life balance. Our Mission is to be a progressive healthcare partner serving with compassion, integrity and excellence.Patient Services Coordinator Responsibilities:Patient Services Coordinator (PSC) is responsible for coordinating services for patients receiving care from their provider. PSC must be able to manage all aspects of their patients’ medical records, and provide support functions for the assigned provider. Must perform all these duties in a calm and pleasant manner, while performing duties accurately and in a timely manner.Mostly Monday-Friday daytime hours, with some night and weekend rotation.Requirements:High School diploma or equivalent.1 year experience in a customer service setting.Mandatory Reporter training certificate is a plus; certification is required as an employee.About Floyd Valley Healthcare:Floyd Valley Healthcare is a 25-bed critical access hospital and is located in Le Mars, Iowa home of "The Ice Cream Capital of the World!" Floyd Valley Healthcare has had a rich history of serving the healthcare needs of people in Le Mars, Iowa and the surrounding communities. Today Floyd Valley includes the hospital, family medicine clinics in Le Mars, Marcus and Remsen, public health and Park Place Estates Assisted Living. We serve people in their homes through home health and home medical services. Floyd Valley Healthcare is licensed by the State of Iowa, affiliated with the Avera System of Sioux Falls, South Dakota and is a member of the Iowa and American Hospital Associations.Pre-employment drug screen, background check, and employee health review including required immunizations are required. FVH participates in E-Verify.Floyd Valley Healthcare is an Equal Opportunity Employer committed to providing an environment of opportunities to all applicants and employees without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by law.