Patient Services Representative

Harney District Hospital; Burns (OR); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

Harney District Hospital in Burns, Oregon seeks a Patient Services Representative for the Specialty Care Clinic. You will secure referrals or prior authorizations and schedule patients with specialists or for tests as directed by a medical provider.

The role offers full-time employment with a benefits package including medical, dental, and vision. Prior experience with the public or in a medical setting is required.

Qualifications

• Direct experience with the public or in a medical setting.
• Knowledge of basic medical terminology and medical coding.
• Experience communicating with people from diverse socio-economic backgrounds.
• General office practices, data entry procedures, use of telephone systems.
• Confidentiality concepts and requirements.
• Effective oral and written communication with public, insurers, and staff.
• Equivalent to a high school education and six months related experience.

Responsibilities

• Secure referrals or prior authorizations as directed by a medical provider.
• Schedule patients with specialists or for tests per instructions.
• Coordinate communications with providers, insurers, and office staff.

Skills

Public interaction

Medical terminology

Medical coding

Communication

Confidentiality

Office procedures

Data entry

Telephone systems

English grammar

Education

High school equivalency

Job description

Harney District Hospital is seeking a Patient Services Representative to work in the Specialty Care Clinic. This position is responsible for securing referrals or prior authorizations, and scheduling patients with specialists or for tests as directed by a medical provider. The hourly wage starts at $19.09 for this full-time position and increases based on experience; this position is also eligible to receive our full-time benefit package, which includes medical, dental and vision.

MANDATORY REQUIREMENTS: Previous experience working directly with the public and/or in a medical environment. Knowledge of basic medical terminology and medical coding. Experience communicating with people from diverse socio-economic backgrounds. Knowledge of general office practices, computer/data entry procedures, operation of office equipment, use of telephone systems, arithmetic, spelling, English and grammar. General knowledge of confidentiality concepts and requirements. Ability to communicate effectively with public, insurance companies, and staff both orally and in writing. Equivalent to a high school education and six (6) months related experience, or any satisfactory combination of experience and training which demonstrates the knowledge, skills and abilities to perform the above duties.

DESIRABLE REQUIREMENTS: One year plus experience with referrals and authorizations in a medical office.

Harney District Hospital (HDH) is an at-will employer and is committed to equal employment opportunity and employs individuals without regard to any legally recognized protected class including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, gender, national origin, age and physical or mental disability or any other protected class under federal, state or local law.

HDH will provide reasonable accommodation to applicants and employees with disabilities when it is necessary for the performance of the essential functions of a job. Should you need assistance in completing the application or at any other stage of the hiring process, or during employment, please notify us immediately. Your request and/or need for an accommodation will be kept confidential and only shared with individuals with a business need to know of the request.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire; they will also be required to pass a background check.