Patient Services Rep / Whitehouse

UT Health East Texas; Tyler (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

UT Health East Texas is seeking a daytime, full-time Patient Services Representative to join our Whitehouse, TX team. The role involves patient check-in/check-out, appointment scheduling, document scanning and filing, and verifying insurance coverage, located in a clinic setting within the UT Health East Texas network.

Responsibilities include obtaining authorizations, collecting payments, and posting charges.

Qualifications

• High school diploma or equivalent required.
• 2 years’ recent experience in a clinic or healthcare setting.
• Experience posting payments and charge entry preferred.

Responsibilities

• Patient check in/out, appointment scheduling, scanning and filing documents, and insurance verification.
• Obtaining authorization, collecting payments and charge posting.
• Faxing medical records requests and scheduling patients for injections at the hospital.
• Other duties as assigned

Skills

Customer service

Communication

Attention to detail

Education

High school diploma or equivalent

Job description

Overview

Join our team as a day shift , full -time , Patient Services Representative in Whitehouse, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care .

Get to Know Your Team:

• UT Health East Texas Physicians has over 90 primary and specialty care clinics, providing comprehensive medical education and innovative research. There are also residency programs throughout our hospitals and clinics actively training the medical leaders of the future.

Responsibilities

• Patient check in/out, appointment scheduling, scanning and filing documents, and insurance verification.
• Obtaining authorization, collecting payments and charge posting.
• Faxing medical records requests and scheduling patients for injections at the hospital.
• Other duties as assigned

Qualifications

Job Requirements

• High school diploma or equivalent

Preferred Experience

• Experience posting payments and charge entry
• 2 years’ recent experience in a clinic or healthcare setting