PATIENT SERVICES REP PRN

Dev; Camden (NJ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive rates and compensation

Comprehensive employee benefits program

Professional development opportunities

Job summary

A healthcare provider in South Jersey is seeking a patient navigator with a strong emphasis on customer service. The role involves ensuring quality patient scheduling and providing information to patients and their families. Candidates should have at least one year of experience in a medical facility, strong communication and organizational skills, and the ability to handle patient registrations. This position offers opportunities for professional development and a supportive work environment.

Qualifications

• Minimum one year of recent registration or billing experience working in a medical facility preferred.
• Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
• Excellent organizational, written/verbal communication and teamwork skills.
• Excellent organizational, written/verbal communication and teamwork skills.
• Demonstrated performance of excellent customer service skills.

Responsibilities

• Ensure quality patient scheduling and positive telephone etiquette.
• Greet, register, schedule, and collect point of service copays.
• Serve as the front line contact person for all incoming patients.
• Be organized, act independently, and model Cooper’s values.
• Serve as patient’s non-clinical navigator during discharge coordination.

Skills

Organizational skills

Communication skills

Customer service skills

Teamwork skills

Phone etiquette

Education

High School Diploma or equivalent

Tools

Epic

Job description

Jobs for Humanity is partnering with Cooper University Health Care to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Cooper University Health Care

Job Description

About us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits program, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination.

Experience Required

• Minimum one year of recent registration or billing experience working in a medical facility preferred.
• Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
• Epic experience preferred.
• Excellent organizational, written/verbal communication and teamwork skills.
• Demonstrated performance of excellent customer service skills.

Education Requirements

High School Diploma or equivalent required.

Special Requirements

• Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.
• Must possess excellent communication skills both verbal and written.
• Must be skilled in the use of computers.