Patient Services Rep/Phlebotomist (MAKO)

Mako Medical; Lewisburg (WV); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Phlebotomist to join their patient services team. This role involves collecting specimens, processing samples, and ensuring accurate data entry in a fast-paced environment. The ideal candidate will have excellent phlebotomy skills and a commitment to quality work. Join a forward-thinking company that values customer service and offers opportunities for professional growth. If you are passionate about providing exceptional patient care and thrive in a dynamic setting, this position is perfect for you.

Qualifications

• 1 year of phlebotomy experience preferred.
• Excellent phlebotomy skills, including pediatric and geriatric.

Responsibilities

• Collect specimens and process samples according to procedures.
• Perform data entry and ensure accurate billing information.

Skills

Phlebotomy Skills

Customer Service

Data Entry

Attention to Detail

Ability to Work Independently

Education

High School Diploma or Equivalent

Medical Assistant or Paramedic Training

Phlebotomy Certification

Job description

Job Category: Patient Services

Requisition Number: PATIE004076

Posted: April 7, 2025

Employment Type: Full-Time

Locations

Showing 1 location

Description

Job Accountabilities (Responsibilities)

• Collect specimens according to established procedures, including drug screens, blood samples, and processing pathology and cytology samples.
• Research test/client information and confirm all written and electronic orders using lab technology systems.
• Complete all data entry requirements accurately, including patient registration and test orders.
• Enter billing information and collect payments, safeguarding assets and credit card information.
• Process specimens, including labeling, centrifuging, splitting, and freezing as required by test orders.
• Work with iLabs for assigned accounts daily to ensure accurate billing data.
• Provide necessary CIR and PPE Resolution reporting to Director as required.
• Perform clerical duties such as data entry, inventory, stocking supplies, and answering phones as needed.
• Comply with departmental policies and ensure all staff follow instructions.
• Verify patient demographic information post-venipuncture to ensure correct labeling.
• Assist with the compilation and submission of monthly statistics and data.
• Maintain all appropriate phlebotomy logs timely based on frequency.
• Complete training courses and keep up-to-date with phlebotomy techniques.
• Travel to Territory Manager meetings if held off-site.
• Participate in special projects and teams.
• Stay updated on company communications.

Job Requirements

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Flexible availability based on staffing needs, including weekends, holidays, and overtime.
• Commitment to all MAKO policies and procedures.
• Reliable transportation, valid driver license, and clean driving record, if applicable.
• Superior customer focus and ability to communicate effectively.

Physical Requirements

• Lift light to moderately heavy objects (1-40 pounds) with assistance for heavier items.
• Ability to sit or stand for long periods; requires eye and hand coordination.
• Perform repetitive tasks frequently throughout the day.
• Position requires travel and extensive use of phone and PC.
• Fine dexterity with hands and ability to push/pull and reach/twist.

[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.]

Required Education

• High school diploma or equivalent.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred (required in California, Nevada, and Washington).

Work Experience

• One year phlebotomy experience preferred.
• Customer service experience in a retail or service environment preferred.

MAKO is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship.