Patient Services Pro - Front Desk & Call Center (Day Shift)

UT Health East Texas; Tyler (TX); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Health benefits

Paid time off

Job summary

UT Health East Texas in Tyler, TX is seeking a Day Shift, full-time Patient Services Representative to join our team at the front desk or call center. This role handles patient check-ins, data entry, and front-desk responsibilities to ensure smooth clinic operations.

The position requires a high school diploma or equivalent and basic computer skills. Experience with payments/charge entry and patient record documentation are preferred.

Qualifications

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Basic personal computer skills and comfort with Microsoft Windows operating system; database and word processing skills required.
• Patient record documentation skills.

Responsibilities

• The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.

Skills

Communication skills

Customer service

Call center experience

Patient record documentation

Basic PC skills

Education

High School diploma or equivalent

Tools

Microsoft Windows

Job description

UT Health East Texas in Tyler, TX is seeking a Day Shift, full-time Patient Services Representative to join our team at the front desk or call center. This role handles patient check-ins, data entry, and front-desk responsibilities to ensure smooth clinic operations.

The position requires a high school diploma or equivalent and basic computer skills. Experience with payments/charge entry and patient record documentation are preferred.