Patient Services Manager, Healthcare Dining & Nutrition

Aramark Corporation; Lakeway (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Aramark Healthcare+ is seeking a Patient Services Manager at Baylor Scott and White Lakeway Hospital in Lakeway, TX. You will support the Patient Services Operation in the Food & Nutrition Department and develop dining solutions that meet patient and customer needs, using healthcare nutrition standards.

The role requires 2+ years of patient food service experience with some management and a Bachelor degree or equivalent.

Qualifications

• Requires at least two years of patient food service experience and some management experience is preferred.
• Bachelor Degree or equivalent experience

Responsibilities

• Manages patient food service activities, complying with established standards.
• Leads patient service staff to ensure meals are properly prepared and delivered to patients.
• Conducts rounds on patients/departments.
• Oversees the diet office and the service ambassador program.
• Record safety and sanitation compliance.
• Supervises tray line operation and/or the room service program.
• Leverage Aramark's coaching model to engage and develop team members to their fullest potential.
• Reward and recognize employees.
• Ensure individual and team performance meets objectives and client expectations.
• Plan and lead daily team briefings.
• Ensure safety and sanitation standards in all operations.
• Maintain effective client and customer rapport for mutually beneficial business relationships.
• Identify client needs and communicate operational progress.
• Demonstrate excellent customer service using Aramark's standard service model.
• Assist with the completion and maintenance of financial statements relevant to the department
• Deliver client and company financial targets
• Adopt all Aramark processes and systems, understand performance metrics, data, order, and inventory trends; educate teams on key levers to improve margins.
• Create value through efficient operations, appropriate cost controls, and profit management.
• Comply with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Ensure entire team is trained and able to execute
• Supervise team regarding production, quality, and control.
• Maintain a safe and healthy environment for clients, customers, and employees.
• Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, and wage and hour.

Skills

Patient food service experience

Management experience

Education

Bachelor degree or equivalent experience

Job description

Aramark Healthcare+ is seeking a Patient Services Manager at Baylor Scott and White Lakeway Hospital in Lakeway, TX. You will support the Patient Services Operation in the Food & Nutrition Department and develop dining solutions that meet patient and customer needs, using healthcare nutrition standards.

The role requires 2+ years of patient food service experience with some management and a Bachelor degree or equivalent.