Patient Services Manager 1

Sodexo; Flint (MI); Sur place; USD 56 000 - 73 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Care and Welln

401(k) Plan with Matching Contributors

Paid Time Off and Company Holidays

Career Growth Opportunities and Tu it

Résumé du poste

Sodexo is seeking a Patient Food Service Manager to support Hurley Medical Center in Flint, MI. This leader will oversee the patient dining program and mailroom services, ensuring efficient workflows, regulatory compliance, and a consistently positive experience for patients, staff, and visitors.

The role focuses on frontline team leadership, scheduling, and day-to-day operations, with emphasis on service excellence, rounding, and quality monitoring to improve patient satisfaction.

Qualifications

• Experience guiding frontline teams within service-driven operations such as mailroom, dining, or healthcare support services.
• Knowledge of patient dining workflows, food safety, sanitation, and clinical nutrition standards.
• Background in staff scheduling, onboarding, and day-to-day operational coordination.
• Commitment to service excellence through patient engagement, rounding, and quality monitoring.

Responsabilités

• Oversee patient dining program and mailroom services within Hurley Medical Center.
• Ensure efficient workflows, regulatory compliance, and a consistently positive experience for patients, staff, and visitors.
• Lead frontline teams, handle day-to-day operations, and coordinate tasks independently as needed.

Connaissances

Leadership

Healthcare operations

Patient dining

Food safety

Staff scheduling

Onboarding

Quality monitoring

Customer service

Formation

Associate degree or equivalent experience

Description du poste

Sodexo is seeking a Patient Food Service Manager to support Hurley Medical Center located in Flint, MI. This leader will oversee the patient dining program with an aim to exceed patient satisfaction inclusive of rounding and service recovery

About the job

Join a role that blends operational leadership with service excellence in a healthcare setting. You’ll oversee mailroom services alongside patient dining operations, ensuring efficient workflows, regulatory compliance, and a consistently positive experience for patients, staff, and visitors.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $56270 per year - $72820 per year

What’s in it for you

• Lead two essential service areas that directly support patient experience and hospital operations.

• Make a visible impact by shaping service quality, safety, and satisfaction outcomes.

• Grow professionally through hands-on leadership of frontline teams in a complex environment.

• Foster an inclusive, hospitality-driven culture that values compassion and accountability.

• Gain exposure to healthcare service standards, compliance practices, and operational best practices.

What you’ll bring

• Experience guiding frontline teams within service-driven operations such as mailroom, dining, or healthcare support services.

• Knowledge of patient dining workflows, food safety, sanitation, and clinical nutrition standards.

• Background in staff scheduling, onboarding, and day-to-day operational coordination.

• Commitment to service excellence through patient engagement, rounding, and quality monitoring.

• Organizational skills that support workflow management, performance standards, and continuous improvement.

Requirements

• Education Requirement: Associate degree or equivalent experience

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.