Patient Services & LASIK Support Specialist

LasikPlus (LCA-Vision Inc.); Kansas City (KS); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Training program

Job summary

LasikPlus is expanding its team in Kansas City to provide top-notch patient care and support for ophthalmologists performing LASIK procedures. The role will involve assisting in the surgery suite, educating patients, and handling plans with insurance and payments.

We offer a training program, a benefits package, and a pathway to grow with a second generation, family-owned business committed to helping people see. Join us in delivering quality eye care and service.

Qualifications

• Retail/sales experience is preferred, but not required.
• Vision experience is preferred, but not required.
• Demonstrates initiative, drive and follow-through.
• Attention to detail.
• Ability to work independently with minimal guidance as needed and work well under pressure.
• Quick learners who are able to grow and develop more skills with us - WE WILL TRAIN YOU!

Responsibilities

• Delivering quality patient care, excellent communication and customer service
• Assisting ophthalmologist in surgery suite with LASIK procedure
• Applying drops to anesthetize, dilate, or medicate eyes
• Educating patients by providing information regarding treatment, use of drops and drugs
• Ensuring confidentiality by completing and safeguarding medical records
• Operating various ophthalmology diagnostic equipment
• Verifying schedule times with patients
• Preparing charts
• Handling pre-admission and consent forms
• Counseling patients on their insurance and payment options
• Receiving and securing payments from patients

Skills

Patient care

Customer service

Communication

Attention to detail

Teamwork

Job description

LasikPlus is expanding its team in Kansas City to provide top-notch patient care and support for ophthalmologists performing LASIK procedures. The role will involve assisting in the surgery suite, educating patients, and handling plans with insurance and payments.

We offer a training program, a benefits package, and a pathway to grow with a second generation, family-owned business committed to helping people see. Join us in delivering quality eye care and service.