Patient Services Front Desk Specialist – Growth & Benefits

7721 Physicians Immediate Care Chicago, PLLC; Addison (IL); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Parental leave

Continuing education

Medical benefits

Vision coverage

FSA/HSA options

Prescription coverage

401(k) with company match

Free urgent care for you and family

Scrubs provided

Promotional growth opportunities

Monthly bonus

Job summary

WellNow Urgent Care Addison is seeking a front desk associate to greet and register patients, field and triage calls, and handle payments for visits. You may print, scan, and fax reports and perform other front desk tasks as needed, with occasional travel.

The role supports a growing urgent care network with education opportunities and a benefits package. A high school diploma is required; an Associate degree is preferred. WellNow is an equal opportunity employer.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Ability to manage high call volume.
• Desire to exceed customer service expectations.

Responsibilities

• Greets and registers patients.
• Answers and appropriately triages phone calls.
• Takes payments for visits, printing, scanning, and faxing reports.
• Other front desk responsibilities as assigned.
• 0-25% travel requirements.

Skills

Customer service

Phone etiquette

Payment processing

Multitasking

Education

High School Diploma or equivalent

Associates degree preferred

Job description

WellNow Urgent Care Addison is seeking a front desk associate to greet and register patients, field and triage calls, and handle payments for visits. You may print, scan, and fax reports and perform other front desk tasks as needed, with occasional travel.

The role supports a growing urgent care network with education opportunities and a benefits package. A high school diploma is required; an Associate degree is preferred. WellNow is an equal opportunity employer.