Front Desk Associate — Growth, Training & Benefits

WellNow Urgent Care; Town of Clarence (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Parental leave

Continuing education opportunities

Medical benefits

Vision coverage

FSA/HSA options

Prescription drug coverage

401(k) with company match

Free urgent care visits for you and affi

Scrubs provided

Promotional growth opportunities

Monthly bonus based on performance

Job summary

WellNow Urgent Care is seeking a Front Desk/Receptionist to greet and register patients, handle phone triage, and manage payments. The role supports efficient patient flow and accurate documentation within a busy urgent care environment.

The ideal candidate will have a high school diploma (associate degree preferred), and the ability to handle high call volumes while delivering exceptional customer service. Join a team committed to quality care and growth as we expand across markets.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Ability to manage high call volume.
• Desire to exceed customer service expectations.

Responsibilities

• Greets and registers patients.
• Answers and appropriately triages phone calls.
• Takes payments for visits.
• Printing, scanning, and faxing reports.
• Other front desk responsibilities as assigned.
• 0-25% Travel Requirements.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or equivalent

Associates degree preferred

Job description

WellNow Urgent Care is seeking a Front Desk/Receptionist to greet and register patients, handle phone triage, and manage payments. The role supports efficient patient flow and accurate documentation within a busy urgent care environment.

The ideal candidate will have a high school diploma (associate degree preferred), and the ability to handle high call volumes while delivering exceptional customer service. Join a team committed to quality care and growth as we expand across markets.