Patient Services & Front Desk Specialist

Saint Francis Hospital, Inc.; New Haven (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Saint Francis Hospital, Inc. is seeking a Full Time front office assistant to handle reception, registration and billing tasks in the Medical Practice, enabling efficient patient care.

The role requires a high school diploma or GED and provides opportunities to work with EMR systems while delivering compassionate customer service to patients and visitors in a busy environment. Strong organizational and communication skills are essential as you balance front-desk duties with accurate data entry

Qualifications

• High School Diploma or GED is required.
• Experience with front desk or medical office preferred.
• Proficiency in data entry and billing support.

Responsibilities

• Greets and directs patients and visitors according to office protocols.
• Schedules appointments and registers demographic and billing information.
• Uses EMR and computer applications to complete tasks per policies.
• Maintains medical records and prepares charts and test results.
• Obtains and collects co-pays and balances per policy.
• Prepares cash receipts and daily cash reconciliation.
• Ensures cleanliness and safety of the environment.
• Maintains HIPAA compliance in daily activities.

Skills

PC skills

Multi-tasking

Data entry

Interpersonal communication

Written communication

Prioritization

Learning agility

Critical thinking

Education

High school diploma or GED

Tools

EMR

Job description

Saint Francis Hospital, Inc. is seeking a Full Time front office assistant to handle reception, registration and billing tasks in the Medical Practice, enabling efficient patient care.

The role requires a high school diploma or GED and provides opportunities to work with EMR systems while delivering compassionate customer service to patients and visitors in a busy environment. Strong organizational and communication skills are essential as you balance front-desk duties with accurate data entry