Patient Services Front Desk & Financial Counseling Specialist

Community Health Centers, Inc.; Orlando (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

No weekends

10 paid holidays

Healthcare benefits

Paid time off

Retirement plan

Tuition reimbursement

Job summary

Community Health Centers, Inc. in Orlando is seeking a patient-facing Front Desk/Administrative Specialist. You will greet patients, register them, conduct financial counseling, maintain accurate records in the EMR, and collect co-pays. Some dental front desk duties may be required.

The role emphasizes teamwork, excellent communication, and accurate scheduling. Experience with EMR, Care Credit, and bilingual abilities are highly valued. Travel to other CHC locations may be required.

Qualifications

• 1 year of front office experience including Electronic Medical Records preferred.
• Exceptional customer service skills.
• Previous dental office experience preferred.
• Experience with Care Credit financing preferred.
• Bilingual preferred.

Responsibilities

• Must be able to accurately perform job duties at a Center with 5 or more scheduling templates or requires both medical and dental front desk responsibilities.
• Participate in team meetings to communicate and address patient care and operational requirements.
• Greet patients with a smile and introduce self.
• Resolve patient requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.

Skills

Front desk experience

Customer service

EMR knowledge

Bilingual

Care Credit familiarity

Flexible hours

Education

High school diploma

Tools

EMR systems

Outlook

Care Credit

Job description

Community Health Centers, Inc. in Orlando is seeking a patient-facing Front Desk/Administrative Specialist. You will greet patients, register them, conduct financial counseling, maintain accurate records in the EMR, and collect co-pays. Some dental front desk duties may be required.

The role emphasizes teamwork, excellent communication, and accurate scheduling. Experience with EMR, Care Credit, and bilingual abilities are highly valued. Travel to other CHC locations may be required.