Patient Services Coordinator - Sleep Center

101 Sentara Hospitals; Williamsburg (VA); Presencial; USD 30 000 - 44 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401(k)/403(b) with employer match

Paid Time Off

Resumo da oferta

Sentara Williamsburg Regional Medical Center in Williamsburg, VA is seeking a full-time Patient Services Coordinator for the Sleep Center. You will handle phones, schedule sleep patients, and assist with insurance authorizations, while supporting charting in EPIC.

Ideal candidates have a high school diploma, healthcare experience, and strong multitasking skills. Associate degree or healthcare certificate are strongly preferred; salary is hourly with benefits and room for growth.

Qualificações

• High school diploma or equivalent required.
• Healthcare experience preferred; associate degree or higher preferred.
• Certificate program in healthcare is strongly preferred.
• Experience with EPIC and insurance authorizations is strongly preferred.

Responsabilidades

• Answer phones and schedule sleep patients.
• Scan paperwork into patient charts and assist with authorizations.
• Coordinate insurance verification and pre-certification.
• Reduce denials by ensuring accurate insurance information.
• Maintain statistics and liaise between sites.

Conhecimentos

Phone etiquette

Multitasking

Customer service

Communication

Formação académica

High School Grad or Equivalent

Two years healthcare experience

Healthcare certificate program

Associate's Degree or higher

Ferramentas

EPIC

Insurance authorizations

Descrição da oferta de emprego

Location & Shift

Williamsburg, VA. Work Shift: First (Days). Hours: Full Time. Day Shift Monday - Friday: 8am - 4:30pm. No weekends.

Patient Services Coordinator

Overview: Sentara Williamsburg Regional Medical Center located in Williamsburg, VA, is seeking a full time Patient Services Coordinator to join the Sentara Sleep Center at the Geddy Outpatient Center. Main duties include answer phones, schedule sleep patients, scan paperwork into patient chart and assist with insurance authorizations.

Duties

• Develop care plans, coordinate patient care services, and ensure patients receive necessary medical treatment.


• Consult with healthcare providers, evaluate patient progress, and assist with securing funding for medical care.


• Coordinate activities for specific practices, including insurance verification/obtaining pre-certification, scheduling, pre-registration and order transmission.


• Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization.


• Maintain statistics and act as liaison between clinical testing sites and offices.

Education & Experience

• High School Grad or Equivalent (Required)


• Previous healthcare experience (Required)


• Two years experience in a healthcare environment (Strongly Preferred)


• Completion of a healthcare related certificate program (Strongly Preferred)


• Associate's Degree or higher (Strongly Preferred)


• Transferable skills such as 1 year or more in a call center, customer service position, etc. (Preferred)


• Previous experience with EPIC, insurance authorizations, and multi-tasking skills (Strongly Preferred)

Compensation

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.88 - $31.68 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Benefits

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

• Medical, Dental, Vision plans


• Adoption, Fertility and Surrogacy Reimbursement up to $10,000


• Paid Time Off and Sick Leave


• Paid Parental & Family Caregiver Leave


• Emergency Backup Care


• Long-Term, Short-Term Disability, and Critical Illness plans


• Life Insurance


• 401k/403B with Employer Match


• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education


• Student Debt Pay Down – $10,000


• Pet Insurance


• Legal Resources Plan

Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

EEO & Diversity

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce.

Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

Remote Work Eligibility

For positions that are available as remote work, Sentara Health employs associates in the following states:

• Alabama


• Delaware


• Florida


• Georgia


• Idaho


• Indiana


• Kansas


• Louisiana


• Maine


• Maryland


• Minnesota


• Nebraska


• Nevada


• New Hampshire


• North Carolina


• North Dakota


• Ohio


• Oklahoma


• Pennsylvania


• South Carolina


• South Dakota


• Tennessee


• Texas


• Utah


• Virginia


• Washington


• West Virginia


• Wisconsin


• Wyoming

Company Overview

Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara "Employer of Choice" for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!