Patient Services Coordinator, People Success

Sac-Health-1; San Bernardino (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

SAC Health is seeking a People Success Coordinator to provide administrative support across payroll, benefits, leaves, and workers' compensation. The role emphasizes maintaining accurate employee records, responding to policy inquiries, and assisting with reporting and audits within the HRIS system.

The position is based at Brier Clinic in San Bernardino, CA, with a Monday–Friday schedule of 8 hours per day.

Qualifications

• Experience coordinating payroll, benefits, leaves, and workers' compensation.
• Maintaining accurate employee records and HRIS data.
• Responding to routine inquiries on People Success policies and procedures.
• Leading audits of People Success records and processes with attention to compliance.

Responsibilities

• Coordinate People Success operations across Payroll, Benefits, Leaves, and Workers' Compensation.
• Maintain employee records, ensure confidentiality, and comply with policies and laws.
• Respond to internal and external inquiries regarding HR policies and procedures.
• Lead routine audits of records and processes for accuracy and compliance with regulations.
• Assist with training tracking, I-9 documentation, and reporting as needed.

Skills

Payroll

Benefits administration

Leaves management

Workers' compensation

Employee relations

Tools

HRIS

Job description

Who We Are:

SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.

Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | Participation in NHSC & NCLRP loan forgiveness programs

What We Are Looking For

The People Success Coordinator provides administrative and operational support across one or more People Success functions, including recruiting, employee relations, compensation, benefits, leaves, payroll, workers' compensation, and employee records. The role coordinates daily operational activities by maintaining accurate records, organizing administrative processes, and supporting the efficient execution of core People Success functions. Maintains employment records and compiles data for a variety of People Success management reports. Responds to routine inquiries regarding People Success policies and procedures.

Schedule: 5 days per week, 8 hours per day | Location: Brier Clinic, San Bernardino, CA

ESSENTIAL FUNCTIONS AND DELIVERABLES

• Coordinates People Success operations, with a primary focus on Payroll, Benefits, Leaves and the interactive process, and Workers' Compensation, while also providing support across other People Success functions as needed to ensure smooth communication, timely reporting, and effective scheduling.
• Manages employee records and People Success data, maintaining accuracy, confidentiality, and compliance within the HR Information System (HRIS) and physical files in accordance with company policies and applicable laws.
• Acts as a primary resource for employee inquiries, providing guidance on routine People Success policies and procedures, coordinating responses to internal and external requests, including employment verifications, legal inquiries, and unemployment claims, and escalating complex matters to the appropriate People Success leader.
• Leads routine audits of People Success records and processes, ensuring completeness, accuracy, and compliance with federal, state, and local labor regulations, as well as internal policies.
• Supports compliance and regulatory initiatives, coordinating required training tracking, maintaining I-9 documentation, and assisting with reporting and audit preparation.