Patient Services Coordinator IV - Cancer Thoracic Clinic

Novant Health; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider in North Carolina is seeking a Patient Services Coordinator IV for their Cancer Thoracic Clinic. The successful candidate will be responsible for processing referrals and supporting office tasks at a high standard, ensuring a remarkable patient experience. The role requires excellent communication, organizational skills, and a commitment to quality care within a diverse and inclusive environment.

Qualifications

• Three years of experience in a medical office setting.
• Knowledge of CPT and ICD9-CM coding processes.
• Proficient in using medical office software and computer software utilized in the practice.

Responsibilities

• Processing referrals and performing Dimensions super-user functions.
• Supporting practice with EPIC or managing miscellaneous work queues.
• Delivering the most remarkable patient experience in every dimension, every time.

Skills

Excellent verbal communication skills

Organizational skills

Problem-solving skills

Critical thinking skills

Basic medical terminology

Ability to maintain confidentiality

Education

High School Diploma or GED

Tools

EPIC systems

Medical office software

Job description

Patient Services Coordinator IV - Cancer Thoracic Clinic

Pay Competitive

Location Charlotte/North Carolina

Employment type Full-Time

Job Description

Req#: 223306 Job Summary



Novant Health is seeking a Patient Service Coordinator IV to be responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues. Come join a remarkable team where quality care meets quality service, in every dimension, every time.

#JoinTeamAubergine #NovantHealth #NHMGPSC. Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.


Responsibilities



It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications


• Education: High School Diploma or GED, required.
• Experience: Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional Skills Required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills Preferred: Proficient in the use of all computer software utilized in the practice.

Job Opening ID

94332

• Education: High School Diploma or GED, required.
• Experience: Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional Skills Required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills Preferred: Proficient in the use of all computer software utilized in the practice.



It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

About the company

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