Patient Services Coordinator II FT

Lone Peak Management Gr; Albany (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

Lone Peak Management Gr in Albany, Georgia, is looking for a Patient Services Coordinator II to enhance our healthcare team's efficiency. The successful candidate will coordinate patient appointments, manage inquiries, and deliver exceptional service.

Ideal applicants will possess a high school diploma (or equivalent), with a preference for Associate's or Bachelor's degrees. With at least 2 years of experience in healthcare or customer service, strong organizational and communication skills are essential.

Qualifications

• Minimum of 2 years of experience in a healthcare or customer service role.
• Proficiency in medical terminology and knowledge of insurance processes.
• Excellent communication and interpersonal skills required.

Responsibilities

• Schedule patient appointments and follow up to confirm attendance.
• Greet and check in patients upon arrival, verifying demographic information.
• Answer phone calls, emails, and in-person inquiries from patients.

Skills

Excellent communication and interpersonal skills

Strong organizational skills

Proficiency in medical terminology

Knowledge of insurance processes

Education

High school diploma or equivalent

Associate's or Bachelor's degree in a related field

Job description

Career Opportunities with Lone Peak Dental Group

A great place to work.

Job Summary

We are seeking a Patient Services Coordinator II to join our healthcare team. The ideal candidate will be responsible for coordinating patient appointments, handling patient inquiries, and ensuring excellent customer service.

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred
• Minimum of 2 years of experience in a healthcare or customer service role
• Proficiency in medical terminology and knowledge of insurance processes
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail

Responsibilities

• Schedule patient appointments and follow up to confirm attendance
• Greet and check in patients upon arrival, verifying demographic information
• Answer phone calls, emails, and in-person inquiries from patients and external parties
• Assist patients with completing necessary forms and documents
• Work closely with medical staff to ensure patient needs are met in a timely and efficient manner
• Maintain patient records and confidentiality in compliance with HIPAA regulations
• Collaborate with insurance providers to verify coverage and process claims accurately