Patient Services Coordinator Hospice - Full-time

Enhabit Home Health & Hospice; Amarillo (TX); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Medical, dental and vision coverage

Supplemental insurance

Flexible spending accounts

Incentive bonus opportunities

Continuing education and scholarships

Job summary

Enhabit Home Health & Hospice in Amarillo, TX seeks a Scheduler to coordinate care by arranging patient visits with field clinicians and communicating with patients, physicians, and caregivers to ensure seamless continuity of care.

The successful candidate is an LPN/LVN with a valid license, CPR, and at least one year of clinical experience, plus strong tech skills and a willingness to work in office-based environments to support home-based care services.

Qualifications

• High School Diploma or equivalent.
• Licensed practical or vocational nurse (LPN/LVN).
• Valid clinical license per state requirements.
• Minimum 1 year of clinical healthcare experience.
• CPR certification.
• 1 year home health, hospice, or pediatric experience in last 24 months with staffing/scheduling experience.
• Valid state driver license.
• Automobile liability insurance.
• Basic technology skills including operation of a mobile device.
• Preferred: Homecare Homebase (HCHB).
• Preferred bilingual English/Spanish.
• Dependable transportation and ability to drive in all weather.
• Oral and written communication; fluent English; active listening.
• Intermediate tech skills: MS Word and Excel.

Responsibilities

• Schedule patients to field clinicians and coordinate with staff, patients, physicians, referral sources, caregivers, and other service providers to maintain care coordination.

Skills

Scheduling coordination

Communication

Technology skills

MS Office

Education

LPN/LVN license

Tools

Homecare Homebase (HCHB)

Job description

Overview

Looking for a career that makes a difference every day?

Discover a rewarding career at Enhabit Home Health & Hospice, one of the nation’s largest home-based care providers. Consistently recognized as a great place to work, Enhabit delivers exceptional care and fosters a collaborative culture that supports professional growth and ongoing development.

With strong organizational stability, a commitment to excellence, and careers rooted in purpose, Enhabit empowers team members to build forward-moving careers while expanding what’s possible for care in the home.

The Enhabit Advantage:

• Generous paid time off for full-time employees
• 401(k) matching
• Medical, dental and vision coverage
• Supplemental insurance options
• Flexible spending accounts
• Incentive bonus opportunities
• Continuing education and scholarship opportunities

Responsibilities

Responsible for scheduling patients to field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders

Qualifications

• Required to have High School Diploma or equivalent.
• Required to be a licensed practical or vocational nurse.
• Required to have and maintain a valid clinical license, per state requirements to complete this job in accordance with applicable board’s rules.
• Required to have minimum of one year of clinical experience in a healthcare setting.
• Required to have and maintain CPR certification, as required by position. or
• Required to have a minimum of one year of home health, hospice, or pediatric experience within the last 24 months with demonstrated experience and understanding of staffing and scheduling requirements related to home care services.
• Required to have and maintain a valid state driver license in the current state of residence
• Required to have and maintain automobile liability insurance, as required by law
• Required to have basic demonstrated technology skills, including operation of a mobile device.
• Preferred previous experience using Homecare Homebase (HCHB).
• Preferred bilingual (English/Spanish) with the ability to facilitate clear communication with patients and caregivers, improve service delivery, and support positive patient outcomes.
• Must maintain dependable transportation in good working condition and be able to safely drive in all types of weather conditions.
• Oral communication, written communication, fluency in English, active listening.
• Demonstrated intermediate technology skills. Especially Microsoft office, including word and excel.
• Other than for designated full-time remote positions, in-office attendance is essential in order to achieve Enhabit objectives, including but not limited to, effective supervision, teamwork, task completion, and other position objectives.
• Enhabit does not waive this essential function by permitting duties to be performed remotely on occasion to accommodate temporary personal needs, such as appointments, or to operate in crises beyond its control, such as during a natural disaster or pandemic

Additional Information

Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.