Patient Services Coordinator Home Health - Full-time

Enhabit Home Health & Hospice; Dothan (AL); On-site; USD 40,000 - 55,000; Full time

Job summary

Enhabit Home Health & Hospice in the United States is seeking a Scheduling Coordinator to support care delivery in our home-based services. The role focuses on coordinating patient appointments with branch field clinicians and ensuring seamless care continuity.

The ideal candidate has a high school diploma, strong communication and scheduling skills, and basic tech proficiency (mobile devices). Prior experience in home health, hospice, or pediatrics is preferred.

Qualifications

• High school diploma or equivalent required.
• LPN/LVN license in state with 1 year clinical experience or 1 year home health/hospice/pediatrics experience in last 24 months with understanding of staffing and scheduling.
• Basic technology skills including operation of a mobile device.

Responsibilities

• Schedule patients to branch field clinicians and coordinate care.
• Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers to ensure care coordination.
• Maintain on-call notebook and hospitalization logs to improve stakeholder communication.

Skills

Communication

Scheduling

Tech literacy

Education

High school diploma or equivalent

Tools

Mobile devices

Job description

Overview

Looking for a career that makes a difference every day? Discover a rewarding career at Enhabit Home Health & Hospice, one of the nation's largest home-based care providers. Consistently recognized as a great place to work, Enhabit delivers exceptional care and fosters a collaborative culture that supports professional growth and ongoing development. With strong organizational stability, a commitment to excellence, and careers rooted in purpose, Enhabit empowers team members to build forward-moving careers while expanding what’s possible for care in the home.

The Enhabit Advantage

• Generous paid time off for full-time employees
• 401(k) matching
• Medical, dental and vision coverage
• Supplemental insurance options
• Flexible spending accounts
• Incentive bonus opportunities
• Continuing education and scholarship opportunities

Responsibilities

Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.

Qualifications

• Must possess a high school diploma or equivalent.
• Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
• Must have basic demonstrated technology skills, including operation of a mobile device.

Education And Experience, Preferred

• Previous experience in home health, hospice, or pediatrics is preferred.

Requirements*

• Must possess a valid state driver license
• Must maintain automobile liability insurance as required by law
• Must maintain dependable transportation in good working condition
• Must be able to safely drive an automobile in all types of weather conditions
• For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license

Additional Information

Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.