Patient Services Coordinator - Home Health - Full Time

VitalCaring Group; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

VitalCaring Group in Houston, Texas seeks a Patient Services Coordinator to manage patient visit coordination and scheduling within our home health team. You will work with nurses, therapists, and field staff to ensure timely, coordinated patient care.

The role emphasizes organization, attention to detail, and effective communication, with opportunities for growth in a supportive home health environment.

Qualifications

• At least one year of general office experience (healthcare or hospice).
• High school diploma or equivalent (18+ years of age) required.
• Strong organizational skills and attention to detail.

Responsibilities

• Coordinate and schedule patient visits using the electronic medical record system.
• Partner with nurses, therapists, and the interdisciplinary team to ensure seamless patient care.
• Monitor reports and proactively follow up on incomplete or untimely visits.
• Collaborate with field clinicians and leadership to optimize productivity, coverage, and scheduling efficiency.
• Utilize analytics to reduce missed visits and support balanced caseload distribution (RN/LVN, Therapist/Assistant, FT/PRN).
• Communicate clearly and professionally with patients, staff, referral partners, and leadership.
• Support quality initiatives, including participation in QAPI programs.
• Promote VitalCaring’s philosophy and standards of care in every interaction.

Skills

General office experience

Education

High school diploma or equivalent

Job description

Patient Services Coordinator - Home Health - Full Time

Houston, Texas, United States

Join VitalCaring – Where Your Passion Changes Lives!

Are you looking for a career where compassion meets purpose? At VitalCaring, we’re more than a home health and hospice provider—we’re a family that supports, inspires, and uplifts both our patients and our team members.

Who We Are
Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, withover 100 locations across the country. We are committed to fostering a culture of support, growth, andexcellence for our team that is the backbone of how we ensure we deliver exceptional patient care.

Why Choose VitalCaring?

Work That Fits Your Life – Discover the ideal balance of purpose and flexibility. As a full-time salaried clinician, you’ll enjoy the stability of a consistent role with the freedom to manage personal commitments throughout your day. Our field team thrives in an environment that empowers them to make a real impact—while still having the time and space to prioritize what matters most at home. With a generous 6 weeks of paid time off each year, you’ll have the opportunity to recharge, reconnect, and return ready to do your best work.

Make a Meaningful Impact – Help patients and families navigate their healthcare journey withcompassion and dignity.

Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success.

Grow Your Career – Take advantage of advanced training, mentorship, and career developmentopportunities.

Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensationpackage that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. Wecelebrate success at every level, with meaningful recognition for both individual contributions and teamachievements.

Financial & Legal

• 401(k) with Company Match
• Employee Referral Program
• Prepaid Legal Plans
• Identity Theft Protection

At VitalCaring, our team members transform lives and foster hope through genuine caring. As aPatient Services Coordinator (PSC), you play a critical role in ensuring patients receive timely, coordinated care — all grounded in our core values: Trustworthy. Capable. Compassionate. Proactive. Called.

Every interaction matters. Every schedule impacts a patient’s experience. If you thrive in a fast-paced healthcare environment and take pride in keeping teams organized and patients supported, this role is for you.

Join VitalCaring and be part of a company that invests in you — personally and professionally — every step of the way.

What You’ll Do

Coordinate and schedule patient visits using our electronic medical record system

Partner with nurses, therapists, and the interdisciplinary team to ensure seamless patient care

Monitor reports and proactively follow up on incomplete or untimely visits

Collaborate with field clinicians and leadership to optimize productivity, coverage, and scheduling efficiency

Utilize analytics to reduce missed visits and support balanced caseload distribution (RN/LVN, Therapist/Assistant, FT/PRN)

Communicate clearly and professionally with patients, staff, referral partners, and leadership

Support quality initiatives, including participation in QAPI programs

Promote VitalCaring’s philosophy and standards of care in every interaction

What You’ll Bring

At least one year of general office experience (healthcare or hospice)

High school diploma or equivalent (18+ years of age)

Strong organizational skills and attention to detail

Ability to multitask in a dynamic clinical environment

If clinical or making patient visits: current state license (if applicable), valid driver’s license, auto insurance, and CPR certification

• LPN license preferred

All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.