Patient Services Coordinator, FT, Days

Prisma Health; Laurens (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated team leader for their physician practice support staff. This pivotal role involves managing daily administrative operations, providing essential support, and ensuring operational efficiency. You will handle tasks such as scheduling, resolving accounts receivable issues, and assisting in patient inquiries. The ideal candidate will have a high school diploma and experience in a clerical role within a physician's office. Join a team committed to transforming healthcare and making a difference in the community.

Qualifications

• Two years of clerical experience in a physician office required.
• Ability to lead and manage office operations effectively.

Responsibilities

• Provide administrative support including scheduling and answering phones.
• Oversee daily operations to ensure efficiency and resolve issues.

Skills

Basic computer skills

Knowledge of office equipment

Data entry skills

Mathematical skills

Education

High School diploma or equivalent

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Serves as team leader for the physician practice support staff. Supports management in the daily administrative operations of the practice.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.

• Provides administrative support for the office, such as answering telephones, coordinating/scheduling meetings and making travel arrangements.

• Reassigns employees as necessary to cover required workload and oversees daily operations of the practice to ensure operational efficiency.

• Assists in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections.

• Resolves routine problems in business office.

• Oversees sorting and prioritizing of incoming mail, ensuring that urgent correspondence and time-dated materials are brought to the attention of the management as appropriate for action or response.

• Responds to non-clinical patient inquiries. Advises patients and/or guardians regarding accounts, researching specific issues when necessary. Advises management on issues of patient satisfaction.

• Responsible for payroll documentation and processing, as requested by management.

• Contacts vendors for repair or routine service of equipment. Forwards proposal/quotes to management for approval.

• Maintains adequate levels of office supplies.

• Maintains petty cash fund. Submits appropriate documents to the physician practice leadership for reimbursement.

• Develops and conducts orientation and in-service training for support staff.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Qualifications

• Education - High School diploma or equivalent

• Experience - Two (2) years related clerical experience in a physician office.

In Lieu Of

• Three (3) years in a lead or supervisory capacity in a non-medical office setting may be considered an equivalent substitution.

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• Basic computer skills

• Knowledge of office equipment

• Data entry and mathematical skills

Work Shift

Day (United States of America)

Location

Wilson & McCormack Surgical

Facility

2233 General Surgery - Laurens

Department

22331000 General Surgery - Laurens - Practice Operations

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.