Patient Services Coordinator

PT Solutions Physical Therapy; Union (NJ); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Competitive pay with incentives

Professional development opportunities

Career progression within a nationwide

Paid Time Off & Sick Leave

Endurance race entry reimbursement

Job summary

PT Solutions Physical Therapy is seeking a Part Time Patient Service Coordinator to join our New Jersey team. You will be the key link between patients, providers, and insurers, ensuring a seamless care journey and confident access to services.

You will verify insurance, secure prior authorizations, coordinate referrals, and optimize schedules while supporting patients and clinicians with a client-centered approach.

Qualifications

• High School diploma or GED required.
• 1-2 years of customer service experience, healthcare preferred.
• Spanish speaking required.

Responsibilities

• Verify insurance coverage and obtain/verify prior authorizations.
• Coordinate insurance verifications with providers and departments.
• Obtain authorizations as needed and manage benefits information.
• Oversee payment collection and reconcile charges weekly/monthly.
• Maintain relationships with patients, providers, clinicians, and internal teams.

Skills

Customer service

Spanish speaking

Education

High School diploma or GED

Job description

Why Join PT Solutions?

At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you’ll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless, efficient, and supportive.

Why Join PT Solutions?

At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you’ll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless, efficient, and supportive.

In this role, you’ll take ownership of key administrative and communication processes that keep our practice moving. From verifying insurance coverage and securing prior authorizations to coordinating physician referrals and optimizing schedules, you'll play a central part in helping patients access the care they need—quickly and confidently.

At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization—this is your opportunity.

Plus, we have been recognized as a USA Today Top Workplace five years in a row, including 2026!

What You Will Get

In addition to the standard benefit offering, you can expect to receive:

• Competitive compensation with ability to earn performance-based incentives
• Professional development through strategic internal platforms
• Opportunity for career progression with a nationwide physical therapy practice
• Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
• Reimbursement for endurance race entry fees

Your Responsibilities As a Patient Service Coordinator

• Reconcile patient payments and units billed while following HIPAA guidelines
• Follow appropriate processes for Insurance Verification and/or benefits management
• Obtain authorization and/or prior authorization
• Over the counter collections and reconciliation of all charges weekly and monthly
• Maintain relationships with patients, providers, clinicians, and internal operational departments

Qualifications

• At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
• 1-2 years of customer service experience (experience with healthcare preferred).
• Spanish speaking required.

Schedule

• Part Time: Monday through Thursday from 2:00 PM to 7:00 PM, with some flexibility in hours

Compensation

Pay Rate: $17 (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)

A Top Workplace

At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.

PT Solutions has been named a 2026 USA Today Top Workplace for the fifth consecutive year, based entirely on employee feedback. We’ve also earned five Culture Excellence Awards for Innovation, Professional Development, Work-Life Flexibility, Appreciation, and Purpose & Values. This recognition reflects a culture built around supporting our people. It’s not just what we do, but how we make people feel. Through human connection, intentional care, and being all in for one another, we create experiences that make a difference. Because together, we do great better.

Let’s go further together and transform care.Join the #PTSLife today! To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn.

We are an equal opportunity employer and welcome all qualified candidates to apply!