Patient Services Coordinator

SynergenX Health; Houston (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid training

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Disability insurance

Tuition reimbursement

Scrubs provided

Employee discounts

Job summary

SynergenX Health is seeking a friendly Patient Services Coordinator to be the face of the patient experience. You will check in/out patients, explain billing, assist with appointments, and support the clinical team in a fast-paced medical environment.

Two weeks of paid training are provided, with comprehensive benefits including health, dental, and vision insurance. The role requires strong communication, reliability, and the ability to handle confidential patient information per HIPAA

Qualifications

• High school diploma or equivalent required.
• Healthcare front desk or customer service experience preferred.
• Strong communication and customer service skills.
• Ability to discuss payments, insurance benefits, and patient account information.
• Must successfully pass a criminal background check.
• Willingness to work 2–3 Saturdays per month.

Responsibilities

• Check patients in and out; assist with rooming.
• Explain patient billing, insurance coverage, and out-of-pocket costs.
• Answer patient questions related to insurance and balances.
• Enter and update patient demographics and insurance information.
• Maintain a clean, welcoming front desk and waiting area.

Skills

Customer service

Communication

Organization

Attention to detail

Education

High school diploma or equivalent

Associate degree (preferred)

Job description

SynergenX | $20/hour | Full-Time | Paid Training + Benefits

Be the Face of the Patient Experience!

Are you energetic, organized, and someone who genuinely enjoys helping people? Do you thrive in a fast-paced medical environment where you can stay busy, build relationships, and make a difference in a patient’s day?

SynergenX, Low T Center, and HerKare are leading providers of hormone replacement therapy, weight management, and targeted wellness services — and we’re looking for a Patient Services Coordinator to join our growing team!

This is a great opportunity for someone who loves customer service, enjoys working with people, and wants to build or grow a career in the healthcare field.

We provide two weeks of paid training, great benefits, and the opportunity to grow with an expanding healthcare organization!

What You’ll Do

As a Patient Services Coordinator, you’ll be at the center of the patient experience. You’ll be one of the first people our patients see when they walk through the door and a key part of keeping the clinic running smoothly.

You’ll help patients from check-in to check-out, answer questions, coordinate appointments, assist with billing and insurance, collect payments, and support the clinical team throughout the day.

If you enjoy staying busy, multitasking, solving problems, and creating a welcoming environment for patients, this could be a great fit for you.

Your Day-to-Day Will Include:

• Welcome patients with a friendly, professional attitude and create a positive first impression
• Check patients in and assist with rooming them for appointments
• Help create a smooth and efficient patient experience from arrival through check-out
• Review and explain patient billing, insurance coverage, Explanation of Benefits (EOBs), and out-of-pocket costs
• Confidently and compassionately answer patient questions related to insurance and account balances
• Enter and update patient demographics, insurance information, and account details accurately
• Answer incoming calls promptly and professionally
• Schedule appointments, direct calls, and take detailed messages when needed
• Monitor and respond to clinic emails, text messages, and faxes throughout the day
• Collect and process patient payments accurately
• Maintain accurate daily End-of-Day records and complete bank deposits twice weekly
• Assist with bi-monthly inventory and keep clinic supplies organized
• Keep snacks, supplements, and patient areas stocked and presentable
• Support providers and clinic staff with administrative and clerical needs
• Maintain a clean, organized, and welcoming front desk and waiting area
• Participate in monthly, quarterly, and annual meetings as needed
• Protect patient confidentiality and remain compliant with HIPAA and clinic policies

What We’re Looking For

We’re looking for someone who is friendly, dependable, confident, detail-oriented, and ready to work!

• High school diploma or equivalent required
• Associate degree preferred, but not required
• Previous healthcare, medical office, front desk, or customer service experience preferred
• Strong communication and customer service skills
• Comfortable discussing payments, insurance benefits, and patient account information
• Ability to handle confidential patient information with professionalism
• Basic computer skills and comfort using email, electronic records, fax systems, and other office technology
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment
• Positive attitude and willingness to jump in and help the team
• Must successfully pass a criminal background check
• Must be able to work 2–3 Saturdays per month

Clinic Hours

Monday: 8:00 AM – 5:00 PM

Tuesday: 8:00 AM – 7:00 PM

Wednesday: 8:00 AM – 1:00 PM

Thursday: 7:00 AM – 5:00 PM

Friday: 8:00 AM – 5:00 PM

Saturday: 8:00 AM – 12:00 PM

Saturday availability is required approximately 2–3 Saturdays per month.

Why You’ll Love Working With Us

• $20/hour
• Two weeks of paid training
• Health, dental, and vision insurance
• 401(k) with 5% company match
• Paid Time Off
• Disability insurance
• Tuition reimbursement
• Scrubs provided
• Employee discounts for you + one additional person
• Opportunity to build valuable healthcare experience
• Work alongside professionals in hormone replacement therapy, weight management, and wellness
• Join a growing organization with opportunities to learn and develop

Ready to Grow Your Career in Healthcare?

If you’re someone who brings positive energy, great customer service, attention to detail, and a team-first attitude, we want to meet you!