Patient Services Associate II - Urology - Jefferson Einstein - Elkins Park Full-Time Days

Jefferson Health; Northern (KY); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Albert Einstein Medical Center in Montgomery County, PA seeks a Patient Services Associate II to enhance patient experience by processing arrival and departure activities for urology visits. You will verify demographics, insurance, pre-certifications, and referrals, and support efficient flow to examination rooms using EPIC.

The role requires a HS diploma and customer service or healthcare experience is preferred.

Qualifications

• HS Diploma or equivalent required.
• Customer service and/or patient facing healthcare experience preferred.

Responsibilities

• Processes check in and/or check out, scheduling via EPIC.
• Obtains pre-certifications and/or pre-authorizations for procedures.
• Maintains efficient flow of practice and escalates concerns as needed.
• Greets patients/visitors respectfully, in person or on the phone.
• Adheres to HIPAA privacy and security requirements; follows regulatory standards.

Skills

Customer service

Healthcare experience

Education

HS Diploma or equivalent

Job description

## Patient Services Associate II - Urology - Jefferson Einstein - Elkins Park Full-Time DaysApply: Montgomery County, PA: Full time: Posted Today: REQ-0037616**Number of Positions In Requisition**1**Job Details**The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms. • Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC. • Obtains pre certifications and/or pre authorizations for procedures. • Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate. • Greets and interacts with patients/visitors in a professional manner, on phone or in person. • Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards. • Other duties as requested or assigned**Job Description****Education:**HS Diploma or equivalent required.**Experience:**Customer service and/or patient facing healthcare experience preferred.**Work Shift**Workday Day (United States of America)**Worker Sub Type**Regular**Employee Entity**Albert Einstein Medical Center**Primary Location Address**60 Township Line Road, Elkins Park, Pennsylvania, United States of AmericaNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.