Patient Services Associate I - Pulmonary - Full-Time Days - Bucks County

Aria Health Physician Services; Pennsylvania; In loco; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental and vision insurance

Life and AD&D insurance

Short- and long-term disability

Retirement plans

Tuition assistance

Descrizione del lavoro

Jefferson Health is seeking a Patient Services Associate I to join our front desk team in Langhorne, PA. The role focuses on processing arrivals and departures, verifying insurance, referrals, and demographics while delivering the Jefferson Experience to patients and visitors.

The PSA I role emphasizes prompt, courteous service and efficient patient flow to examination rooms, with adherence to privacy standards and regulatory requirements. A strong communicator is essential.

Competenze

• Ability to communicate courteously with patients and/or visitors.
• Commitment to providing a positive Jefferson Experience for all patients and visitors.
• Ability to complete multiple tasks and work under pressure.
• Ability to maintain confidentiality of patient information.

Mansioni

• Processes check in and check out, scheduling of patient appointments via EPIC.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Maintains efficient flow of practice and escalates concerns as appropriate.
• Adheres to HIPAA privacy and security requirements.
• Ensures compliance with federal, state, and local regulatory standards.
• Other duties as requested or assigned.

Conoscenze

Customer service

Communication

Multitasking

Confidentiality

Descrizione del lavoro

Number of Positions In Requisition 1 Job Details

Job Description Summary

The Patient Services Associate (PSA) I enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily working at the front desk of an outpatient practice the PSA I verifies insurance, referrals and patient demographic information. The PSA I supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.

Job Duties

• Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Adheres to HIPAA privacy and security requirements.
• Ensures compliance with all applicable federal, state, and local regulatory standards.
• Other duties as requested or assigned.

Minimum Qualifications

• Must be able to communicate courteously with patients and/or visitors.
• Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors.
• Ability to complete multiple tasks and work under pressure.
• Ability to maintain confidentiality of patient information.

Benefits

• medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
• For more benefits information, please click here

In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.

Work Shift

Workday Day (United States of America) Worker Sub Type Regular Employee

Location

Entity Aria Health Physician Services Primary Location Address 380 North Oxford Valley Road, Langhorne, Pennsylvania, United States of America