Patient Services Associate I - Plymouth Meeting - Full-Time Days

Jefferson Health; Pennsylvania; On-site; USD 35,000 - 45,000; Full time

Job summary

A leading health organization seeks a Patient Services Associate I to enhance patient experiences in Plymouth Meeting, PA. The role involves processing patient check-ins, maintaining flow in the practice, and ensuring compliance with regulations. Candidates must possess a HS diploma and ideally have customer service experience, focusing on interactive support for patients.

Benefits

Comprehensive benefits package

Sign-on bonus for new hires

Paid time off

Educational benefits

Qualifications

• High School Diploma or equivalent required.
• Customer service experience preferred.
• Ability to interact professionally with patients.

Responsibilities

• Processes check in and check out for patients.
• Verifies insurance and patient information.
• Maintains efficient flow of practice and escalates concerns.

Skills

Customer Service

Professional Interaction

Education

High School Diploma or equivalent

Tools

EPIC

Job description

Patient Services Associate I - Plymouth Meeting - Full-Time Days page is loaded

Patient Services Associate I - Plymouth Meeting - Full-Time Days

Apply locations Montgomery County, PA time type Full time posted on Posted Yesterday job requisition id REQ-0013077

Job Details

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The Patient Services Associate (PSA) I enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily working at the front desk of an outpatient practice the PSA I verifies insurance, referrals and patient demographic information. The PSA I supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.

• Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
• Other duties as requested or assigned.

Job Description

Education:

HS Diploma or equivalent required.

Experience:

Customer service and/or patient-facing healthcare experience preferred.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

633 West Germantown Pike, Plymouth Meeting, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

At Jefferson, we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally.

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About Us

With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives , expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.