Patient Services Assistant

WellSpan Health; United States; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Comprehensive health benefits

Paid time off (PTO)

Education assistance

Retirement savings plan

DailyPay access

Wellbeing programs

Job summary

WellSpan Health is seeking an ED Registration Clerk to support the emergency department by coordinating patient flow, greeting patients, and registering all ED arrivals. You will serve as a central contact for calls and communications, ensuring accurate data entry to assist coding and billing processes.

The role requires strong communication and computer skills, plus completion of EPIC registration classes after hire.

Qualifications

• High school diploma or GED required.
• Excellent communication and interpersonal abilities.
• Proficient computer skills with ability to use multiple software applications.

Responsibilities

• Coordinate care for emergency department patients and act as receptionist for patients and visitors.
• Register all Emergency Department patients and serve as central contact for phone calls.
• Support coding and billing processes through accurate data entry and communications.

Skills

Communication skills

Computer skills

Attention to detail

Education

High School Diploma or GED

Tools

EPIC

Job description

General Summary

Performs a variety of functions related to the coordination of care to emergency department patients. Acts as receptionist for patients and visitors and serves as central contact person for telephone calls and distribution point for communication. Registers all Emergency Department Patients. Performs a variety of functions which impact the emergency department coding and billing process.

Shift

Full Time, Nights, 4 weekdays 10:30p-6:30a
every other weekend 10:30p-6:30a
every other holiday 10:30p-6:30a

Qualifications

Minimum Education

• High School Diploma or GED Required

Work Experience

• Less than 1 year 3 - 6 months. Required

Courses and Training

• Completion of EPIC Registration Classes Upon Hire Required and
• 3-4 weeks hands-on training in the department Upon Hire Required
• Medical Terminology Upon Hire Preferred

Knowledge, Skills, and Abilities

• Excellent communication/interpersonal skills;
• Excellent computer skills and the ability to use various software applications at once.
• Annual Hospital Account Verification of 90% or greater.

Benefits Offered

• Comprehensive health benefits
• Flexible spending and health savings accounts
• Retirement savings plan
• Paid time off (PTO)
• Short-term disability
• Education assistance
• Financial education and support, including DailyPay
• Wellness and Wellbeing programs
• Caregiver support via Wellthy
• Childcare referral service via Wellthy