Patient Services Assistant

CH01 CHE Fresenius Medical Care (Schweiz) AG; Midland (WA); On-site; AUD 45,000 - 60,000; Part time

Job summary

Fresenius Medical Care North America is seeking a Patient Services Assistant for our dialysis center in Midland, WA. This role involves supporting nursing staff with non-clinical tasks, maintaining a clean patient environment, assisting with meals, and coordinating patient transport to support quality care.

Ideal candidates will have a Patient Service Assistant Certificate, strong teamwork and communication, and knowledge of infection control.

Qualifications

• Completion of a Patient Service Assistant Certificate or equivalent qualification.
• Demonstrated commitment to quality improvement initiatives.
• Effective communication skills, both written and verbal.
• Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice.
• Team player.

Responsibilities

• Provide support to nursing staff in the dialysis clinic with non-clinical duties.
• Ensure cleanliness and neatness of patient areas and stock rooms.
• Assist with meal preparation and nutrition delivery to patients.
• Assist with patient transport and stock replenishment in daily clinic operations.
• Handle linen, waste disposal, and inventory checks.
• Assist in blood sample collection preparation and processing.

Skills

Teamwork

Communication

Infection Control

Computer Literacy

Organizational Skills

Problem Solving

Education

Patient Service Assistant Certificate

Job description

## Patient Services AssistantApply: Onsite: Midland, WA: Part time: Posted Yesterday: End Date: October 31, 2026 (28 days left to apply): R0268821In our dialysis centers, you’ll deliver life-sustaining treatments, build trusted relationships with patients and families, and work with cutting edge medical technology. You’ll bring clinical expertise and compassionate care together, helping patients live fuller, healthier lives.Join us as a **Patient Services Assistant** in our **Dialysis Center** in **our various clinic locations** to do the best work of your career and make a profound social impact.**What you’ll achieve**As a**Patient Services Assistant,**you’ll provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care. Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement.**You will:**• Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.• Ensures cleanliness and neatness of patient’s environment and stock room • Ensures cleaning of the Isolation rooms is done when required.• Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures• Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering• Serves, distributes and collects patient / visitors’ meals and refreshments• Arranges patient transport from Dialysis treatment• Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic• Monitors consumable stores and orders stock as required• Confirms delivery of stock, checks inventory and documentation• Performs stocktake when requested• Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste• Orders and pack away linen• Assist in the collection of blood samples by pathology lab, help spin blood before collection• Participates in Quality Improvements activities as required by the Dialysis Clinic Manager• Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).• Engages in internal and external in-service activities to enhance / maintain skills and knowledge.• Demonstrated organizational and problem-solving skills combined with the ability to work in a self-directed manner• Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team• Knowledge of Work Health and Safety as it relates to the role within the facility• Understanding of the Quality improvement process and risk management obligations• Demonstrated skills in food preparation and presentation• Basic office skills, including filing and answering telephone enquiries• Previous experience in patient assistant role• Basic computer literacy. **EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity** **Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.** **Take the first step toward a career that truly matters.**At Fresenius Medical Care, every team member plays a vital role in improving the lives of patients with chronic kidney disease. We value your unique skills, your dedication to care, and your commitment to making a difference every single day.**Requirements**• Completion of a Patient Service Assistant Certificate or equivalent qualification• Demonstrated commitment to quality improvement initiatives.• Effective communication skills, both written and verbal• Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice• Team player