Patient Service Technician I/II-Laboratory Services

Kelsey-Seybold Clinic; Houston (TX); On-site; USD 35,000 - 49,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Service Technician to join their Laboratory Services team. This role offers an opportunity to perform essential venipunctures and conduct various lab tests while maintaining high standards of quality control. With a focus on patient care, this position ensures accurate record-keeping and compliance with safety guidelines. The ideal candidate will thrive in a collaborative environment and possess strong customer service skills. Enjoy a rewarding career with work/life balance, comprehensive benefits, and opportunities for professional growth.

Benefits

Medical, Vision, Dental

Tuition Reimbursement

401K with Company Match

Employee Recognition

Paid Time Off

Employee Assistance Program

Continuing Medical Education

Qualifications

• Completion of KSC review/skill validation within 90 days.
• Ability to work independently or in a team.

Responsibilities

• Perform pediatric and adult venipunctures and other collection services.
• Conduct CLIA waived tests with minimal supervision.
• Maintain accurate laboratory records for inspections.

Skills

Venipuncture

Customer Service

Lab Equipment Usage

Windows-based Software

Education

High School Diploma

Associate Degree

Bachelor's Degree

Job description

Patient Service Technician I/II-Laboratory Services

Join us as a Patient Service Technician I/II in Laboratory Services at Kelsey-Seybold Clinic.

Job Overview

The Patient Service Technician (PST) I and II will:

• Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider.
• Conduct CLIA waived tests (e.g., urine dip, pregnancy tests, blood glucose, fecal occult blood, rapid influenza, PT/INR, Monospots, sed rates, rapid strep) as per the laboratory manual with minimal supervision.
• Maintain accurate laboratory records for inspections and audits.
• Perform quality controls, participate in proficiency testing, and maintain lab equipment following safety guidelines.

Position Details

Title: Patient Service Technician I/II - Laboratory Services

Location: North Channel

Department: Laboratory Services

Type: Full Time

Salary Range: $35,996 - $48,397 (based on education, experience, certifications, etc.)

Qualifications

Education

• Required: High School Diploma or equivalent
• Preferred: Associate or Bachelor’s Degree in related field (for PST II)

Experience

• Required: No experience if completing an accredited Phlebotomy Program; or 1 year of related experience.
• For PST II: 2 years of related experience, including waived testing and specimen processing.

Licenses & Certifications

• Required: BLS certification within 30 days of hire; Certified Phlebotomist or Medical Assistant preferred.

Skills

• Completion of KSC review/skill validation within 90 days.
• Ability to use lab equipment, computers, and Windows-based software.
• Good customer service skills.

Additional Requirements

• English proficiency required; bilingual/multilingual preferred.
• Ability to work independently or in a team, with flexibility for overtime.

Work Environment

Medical Clinic

About Us

Kelsey-Seybold Clinic is Houston’s fastest-growing multispecialty healthcare organization, offering quality patient care across multiple locations and specialties. Join our team to enjoy a rewarding career with work/life balance, benefits, and growth opportunities.

Benefits

• Medical, Vision, Dental
• Tuition Reimbursement
• 401K with Company Match
• Employee Recognition
• Paid Time Off
• Employee Assistance Program
• Continuing Medical Education