Patient Service Technician - CMV

Apria; Murrieta (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Service Technician to join their team. This role involves delivering and setting up medical equipment for homecare patients, ensuring they receive the support they need. The ideal candidate will have a strong driving history and excellent communication skills, as they will be the face of the company in patient homes. Enjoy benefits like medical insurance and a 401(k) plan while making a real difference in healthcare. If you're looking for a rewarding career with opportunities for growth, this position is perfect for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Employee stock purchase plan

Tuition reimbursement

Qualifications

• High school diploma or equivalent; at least one year of related work experience.
• Must possess a valid driver’s license and be able to operate a motor vehicle safely.

Responsibilities

• Deliver and pick up equipment from homecare patients, instructing them on usage.
• Schedule daily deliveries and pickups according to geographic territory.

Skills

Problem Solving

Communication

Business Acumen

Personal Effectiveness

Education

High school diploma or equivalent

Tools

Delivery Vehicle

Job description

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At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor Teammate Benefits Include

• Medical, dental, and vision insurance, available on first working day
• 401(k), eligibility after one year of service
• Employee stock purchase plan
• Tuition reimbursement

Job Summary

$21.00 - $23.05 / Hour

The Patient Service Technician is responsible for delivering and picking up equipment from homecare patients.

Essential Duties And Responsibilities

• Delivers and picks up equipment from homecare patients. Sets up equipment and instructs patients on the basic use of equipment. Assists patients in solving problems regarding equipment use.
• Schedules and organizes daily deliveries and pickups according to geographic territory. Loads and unloads durable medical or infusion equipment, oxygen and medical supplies onto delivery vehicle.
• Complies with all applicable regulatory requirements including providing documents needed for the driver qualification file and abiding by hours of service, daily log, hazardous materials (placarding, training and shipping papers) and vehicle inspection and maintenance regulations.
• Completes necessary paperwork including daily delivery logs, pick-up and delivery forms, reimbursement documents and vehicle maintenance logs. Distributes paperwork to appropriate personnel.
• Notify supervisor if any one of the following items is discovered in the patient's home: Physical abuse of any family member, unsafe home environment, animals causing unsanitary conditions, etc.

Maintains daily vehicle maintenance logs and incident reports. Ensures vehicles are in proper working condition. Responds to emergency delivery calls as needed and on an on-call basis.

May clean and assist with the repair of equipment. Performs routine vehicle maintenance and reports malfunctions.

Supervisory Responsibilities

• N/A

Minimum Required Qualifications

• High school diploma or equivalent; at least one year of related work experience.
• Minimum of three years driving history.
• Must be at least 21 years old.

Certificates, Licenses, Registrations or Professional Designations

• Valid Driver’s license.
• Successful completion of Apria Healthcare's Driver Training Program.

Skills, Knowledge And Abilities

• Business Acumen, Problem Solving, Communication, Personal Effectiveness.

Physical Demands

Requires physical activities such as lifting, pushing, pulling, climbing, reaching, and standing, with specific vision and strength requirements. Must possess a valid driver’s license and be able to operate a motor vehicle safely under various conditions.

Work Environment

Low to moderate noise levels, outdoor and indoor conditions, exposure to dust, fumes, and varying temperatures. May require vaccinations and PPE. Travel may be involved.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, or other protected statuses.