Patient Service Technician

VieMed Healthcare; DeKalb (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

On-call bonus

Job summary

VieMed Healthcare is seeking a field service professional to deliver, install and educate patients on home medical equipment. You will handle oxygen delivery to facilities and homes, repair equipment, and assist with shipping and returns. A weekly on-call rotation offers an additional $500.

The role requires strong customer service, reliability, and the ability to work independently or as part of a team in a home-based setting. Training provided for equipment operation and safety.

Qualifications

• Excellent customer service skills required.
• Ability to work both independently and within a team.
• Friendly, compassionate, reliable, and detail oriented.

Responsibilities

• Delivery and set-up of home medical equipment to patient9s homes.
• Delivery of oxygen to hospitals and patient9s homes.
• Teach patients and caregivers how to operate and use equipment in an understandable way.
• Repair of home medical equipment.
• On-call rotation for life saving equipment with an additional $500 per week.
• Shipping of product to customers.
• Cleaning of returned rental equipment.
• Other duties, as assigned.

Skills

Customer service

Independent work

Teamwork

Detail oriented

Compassionate

Job description

• Delivery and set-up of home medical equipment to patient's homes.
• Delivery of oxygen to hospitals and patient's homes.
• Teaching patients and caregivers how to operate and use home medical equipment, in a way that they understand.
• Repair of home medical equipment.
• On-call rotation for life saving equipment, an opportunity to earn an additional $500 per week
• Shipping of product to customers.
• Cleaning of returned rental equipment.
• Other duties, as assigned.

General Responsibilities

• Delivery and set-up of home medical equipment to patient's homes.
• Delivery of oxygen to hospitals and patient's homes.
• Teaching patients and caregivers how to operate and use home medical equipment, in a way that they understand.
• Repair of home medical equipment.
• On-call rotation for life saving equipment, an opportunity to earn an additional $500 per week
• Shipping of product to customers.
• Cleaning of returned rental equipment.
• Other duties, as assigned.

Ideal Candidates

• Possess excellent customer service skills.
• Able to work both independently and within a team.
• Be friendly, compassionate, and reliable.
• Detail oriented.