Home Medical Equipment Delivery & Setup Specialist

Lincare Holdings; Mexico (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

Lincare Holdings is seeking a dedicated service representative to perform equipment setups for concentrators and other durable medical equipment in homes, clinics, and facilities. You will train patients on safe use, complete required paperwork, and ensure timely, compliant deliveries and maintenance.

Role includes on-call responsibilities evenings and weekends, plus potential backup duties. A valid driver's license and strong interpersonal, verbal, and written communication skills are essential.

Qualifications

• Minimum of one-year experience in home health care field as service representative or equivalent position.
• Must have good interpersonal, verbal, and writing skills.
• Must maintain a valid driver's license.

Responsibilities

• Complete equipment orientation checklists and paperwork for new patient setups.
• Instruct patients in the safe and proper use of equipment.
• Make daily oxygen deliveries (cylinder and concentrator) and perform equipment checks.
• Perform minor repairs and preventative maintenance; package major repairs for shipment.
• Maintain company vehicle in clean, orderly condition and complete required inspections.
• Clean rental equipment and keep warehouse/storage area organized.
• Follow FDA, OSHA, DOT, and Safety procedures as documented.
• Work as on-call service representative evenings and weekends; respond promptly and document on Service Call Report.
• May serve as backup to others during vacations or absences.

Skills

Interpersonal skills

Verbal communication

Written communication

Valid driver's license

Education

One year experience in home health care field as service representative or equivalent

Job description

This employee performs equipment setups, specifically concentrators, durable medical equipment, etc. in a professional, safe, and timely manner. This equipment is placed in apartments, private homes, clinics, hospitals, nursing homes, and other areas where people with respiratory problems are treated.

Job Responsibilities:

• Complete equipment orientation checklists for new equipment and other necessary paperwork as required for new patient setu
  
  
  
  • Instruct patient in the safe and proper use of equipment
  
  
  
  


• Make oxygen deliveries (cylinder and concentrator) and equipment checks on a daily route as determined by patient base and routing system
  
  
  
  • Deliveries may include refilling reservoirs with liquid oxygen from a van mounted tank
  
  
  
  


• Perform minor equipment repairs and preventative maintenance on equipment both in the home and at the center
  
  
  
  • For equipment repairs requiring other than minor repair work equipment is to be packaged for shipment to the manufacturer or their designee
  
  
  • Responsible for equipment maintenance per schedule recommended by the manufacturer
  
  
  
  


• Maintain company vehicle in clean and orderly manner
  
  
  
  • Make daily inspections and complete proper paperwork
  
  
  • Maintain established preventative maintenance schedule
  
  
  
  


• Clean rental equipment when returned to the center, in accordance with policies and procedures
  
  
  
  • Maintain cleanliness and organization of warehouse/storage area
  
  
  
  


• Follow FDA guidelines pertaining to cylinder tracking and oxygen analyzer testing


• Follow policies as indicated in the operations manual and training manuals, including those found in the Safety & Regulatory manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (includes adherence to the Vehicle Safety Disciplinary Policy), FDA, and Emergency Planning


• Work as on-call service representative evenings and weekends on an as scheduled basis
  
  
  
  • Frequency is determined by the center size and the number of employees available to share in the responsibility
  
  
  • Must respond in a timely manner and record information on Service Call Report
  
  
  
  


• May serve as a backup to other employees for vacation, illness, and other periods of absenteeism

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• Must have good interpersonal, verbal, and writing skills


• Must maintain a valid D/L for appropriate class of vehicle driven while employed

Education and Experience:

• Minimum of one-year experience in home health care field as service representative or equivalent position

Physical Demands:

The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 120 pounds.