Patient Service Tech Specialist

Beacon Health System; Michigan; On-site; USD 22,000 - 33,000; Full time

Job summary

Beacon Health System in Michigan seeks a PRN Phlebotomist to perform patient specimen collection and related duties on day shift. The position is as needed with a minimum of 2 shifts every 6 weeks.

Responsibilities include reception, data entry, billing information collection, specimen processing, and delivering compassionate customer service while maintaining safety and regulatory requirements.

Qualifications

• High school diploma or equivalent required.
• Phlebotomy certification as per state requirements.
• Valid driver’s license with clean driving record.

Responsibilities

• Perform specimen collection techniques from patients.
• Reception, data entry, and collection of billing information.
• Specimen processing and client/customer service duties.

Skills

Administrative skills

Data entry

Written communications

Verbal communications

Education

High School Diploma or GED

Phlebotomy certification

Driver's license

Tools

PC

Job description

PRN. As needed. Day shift. 7:30 - 6:00. Minimum of 2 shifts every 6 weeks.

Perform a variety of specimen collection techniques from patients. Additional duties specific to a location may include: reception, data entry, collection of billing information, specimen processing and client and customer service duties.

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Organizational Responsibilities

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Skill Requirements

• Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications.
• Machine: Personal computer.

Physical Demands

Speech clarity, utilization of fingers and hands, standing-remaining on one’s feet in an upright position, sitting-remaining in the normal seated position, handling-seizing, holding, grasping. Moderate physical effort (up to 30 pounds); must comply with applicable safety procedures.

Working Conditions

Possible exposure to infection from disease-bearing specimens; regularly exposed to the risk of blood-borne diseases; must comply with applicable safety procedures.

Vision Requirements

Far acuity-ability to see clearly at 20 feet or more; near acuity-ability to see clearly at 20 inches or less; depth perception-ability to judge distance and space relationships; color vision-ability to distinguish and identify different colors.

License/Certification/Education

Requires a High School Diploma or equivalent. Meet all state & local requirements for Phlebotomy. Normally requires a Valid Driver’s License along with a clean driving record.