Patient Service Specialist - Physical Therapy

Kittitas Valley Healthcare; Ellensburg (WA); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Benefits eligible

Job summary

Kittitas Valley Healthcare in Ellensburg, WA is seeking a Patient Service Representative to support reception, medical records, referrals, pre-authorizations, and scheduling. You will collaborate with clinicians and staff to ensure smooth patient flow.

The role requires strong organizational skills, familiarity with medical terminology, and customer service experience. Wage is hourly and commensurate with experience; 34 hours per week at 0.85 FTE with benefits eligibility.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of administrative/customer service experience.
• Proficiency with Microsoft products.
• Familiarity with medical terminology.

Responsibilities

• Handle reception duties and patient check-in.
• Manage medical records, referrals, and pre-authorizations.
• Schedule appointments and coordinate with the care team.
• Assist external customers and maintain professional communication.

Skills

Administrative experience

Customer service

Microsoft Office

Medical terminology

Cash handling

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Kittitas Valley Healthcare in Ellensburg, WA is seeking a Patient Service Representative to support reception, medical records, referrals, pre-authorizations, and scheduling. You will collaborate with clinicians and staff to ensure smooth patient flow.

The role requires strong organizational skills, familiarity with medical terminology, and customer service experience. Wage is hourly and commensurate with experience; 34 hours per week at 0.85 FTE with benefits eligibility.