Patient Service Specialist - Infusion Center

University of Vermont Health Network; Burlington (VT); On-site; USD 31,000 - 45,000; Part time

Job summary

University of Vermont Health Network's UVMMC - Medical Center - Main Campus in Burlington, VT is hiring a Patient Service Specialist in the Adult Infusions department. The role is part-time with standard hours 20 and biweekly scheduled hours 40, with day/evening shifts and a starting salary range of $22.28–$32.43 per hour.

Primary shift 8:30 AM - 5:00 PM. Responsibilities include providing administrative support to patients, families, care team members, and leaders to ensure smooth clinic

Qualifications

• Proven customer service experience required.
• Weekday and weekend availability required.
• This is a bargaining union position.

Responsibilities

• Provide administrative support in the clinic setting to patients and families.
• Support the care team and administrative leaders to ensure smooth operation of the medical office.

Skills

Customer service

Education

High School Diploma

Job description

Building Name: UVMMC - Medical Center - Main Campus

Location Address: 111 Colchester Avenue, Burlington Vermont

Regular

Department: Adult Infusions

Part Time

Standard Hours: 20

Biweekly Scheduled Hours: 40

Shift: Day/Eve-8Hr

Primary Shift: 8:30 AM - 5:00 PM

Weekend Needs: As Scheduled

Salary Range: Min $22.28 Mid $27.36 Max $32.43

JOB DESCRIPTION:

The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.

EDUCATION:

H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.

EXPERIENCE:

Proven customer service experience required. Experience in a clinical and/or administrative setting preferred.

Weekday and weekend availability required.

This is a bargaining union position.