Patient Service Representative , Walk in Clinic Kennebunk

MaineHealth; Los Angeles (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Patient Service Representative in Los Angeles. In this role, you'll be the welcoming face for patients, providing exceptional customer service and support. Your responsibilities will include greeting patients, scheduling appointments, and managing patient data with care and confidentiality. This position offers a supportive environment where you can grow your career while making a meaningful impact on the community. Enjoy a range of benefits designed to support your needs and foster your professional development.

Benefits

Paid Parental Leave

Flexible Work Policy

Student Loan Assistance

Training and Education

Well-being Resources

Qualifications

• Experience in a medical office and customer service preferred.
• Driver’s license may be required.

Responsibilities

• Greet patients in a friendly manner and schedule appointments.
• Collect, verify, and enter patient data while ensuring confidentiality.

Skills

Customer Service

Computer Skills

Cash Collection Skills

Education

High School Diploma or GED

Job description

Medical Group Practices

Clerical/Administrative Support
Req #: 31330

Summary:

The Patient Service Representative (PSR) – MMC BID SAN role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other general office duties as assigned. The PSR also collects, verifies, enters, and monitors patient data while complying with federal, state, and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High School diploma or GED preferred.
2. License/Certifications: Driver’s license may be required.
3. Experience: Experience in a medical office and customer service preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Computer skills, effective cash collection skills.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with healthcare professionals who value the people around them – both within the organization and in the communities they serve.

We offer benefits that support your needs today and provide flexibility for tomorrow – including paid parental leave, a flexible work policy, student loan assistance, training and education, and well-being resources for you and your family.

MaineHealth is committed to investing in our care team and fostering an inclusive environment where you can thrive and reach your full potential. If you’re interested in building a career in a supportive community dedicated to delivering top-quality care, apply today.

If you have questions about this role, please contact Kerry A. Huckins at [e-mail]