Patient Service Representative Uwgb On

Prevea Health; Green Bay (WI); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading healthcare provider as a Patient Service Representative in Green Bay, Wisconsin. You will be responsible for welcoming and registering patients, coordinating communications, and ensuring smooth operations at the front desk. We seek candidates with strong customer service skills and the ability to handle fast-paced environments.

Qualifications

• 1-3 years of experience in customer service, insurance, or healthcare preferred.
• Proficient in telephone and computer skills.
• Exceptional customer service skills, empathetic, and responsive.

Responsibilities

• Coordinate communication between patients, families, medical and administrative staff.
• Obtain and confirm demographic and insurance information.
• Assist with financial inquiries and collect payments.

Skills

Customer Service

Communication

Multi-tasking

Education

High School Diploma or GED

Job description

Join to apply for the Patient Service Representative UWGB On role at Prevea Health

JOB REQUIREMENTS: Back Patient Service Representative - part-time - UWGB

On-Site Clinic #25-275 Green Bay, Wisconsin, United States

Apply now! Location: UWGB-007

Job Summary

The Patient Service Representative (PSR) at Prevea Health is responsible for welcoming, registering, and scheduling patients and visitors in a friendly manner. Acts as a liaison between patients and staff, creating a positive first impression over the phone, in person, or via MyPrevea.

Responsibilities

1. Coordinate communication between patients, families, medical staff, and administrative staff.
2. Obtain and confirm demographic and insurance information.
3. Route inquiries, complaints, and messages appropriately.
4. Assist with financial inquiries and collect payments, including co-pays and balances.
5. Complete account, referral, and claim workflows.
6. Schedule and confirm appointments.

Qualifications

• High School Diploma or GED required.
• 1-3 years of experience in customer service, insurance, or healthcare preferred.

Skills & Abilities

• Proficient in telephone and computer skills.
• Exceptional customer service skills, empathetic, and responsive.
• Ability to multi-task and adapt to fast-paced environments.
• Effective communication and teamwork skills.

Apply online: ipc.us/t/FD2BF24F668A4101

This position is part-time, 20 hours per week, located at Green Bay, WI. Prevea is an Equal Opportunity Employer.