Patient Service Representative- Urology

MaineHealth; South Portland (ME); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus $3,000

Comprehensive benefits

Paid parental leave

Flexible work options

Job summary

MaineHealth in South Portland, ME is seeking a Patient Service Representative to greet patients, answer calls, and schedule appointments while performing general office tasks. A $3,000 sign-on bonus is available for qualified applicants, prorated for part-time roles.

We offer comprehensive benefits including paid parental leave, flexible work options, student loan support, and career development opportunities.

Qualifications

• High school diploma or GED preferred.
• Previous office experience with medical office experience preferred.
• Proficient computer skills.

Responsibilities

• Greet patients.
• Answer telephones.
• Schedule appointments.
• Perform general office duties.

Skills

Customer service

Phone handling

Scheduling

Microsoft Office

Education

High school diploma or GED

Tools

General office software

Job description

Description

Medical Group Practices

Clerical/Administrative Support

Req #: 90602

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Summary

The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.

Required Minimum Knowledge, Skills, And Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Previous office experience with medical office experience preferred.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.87to $23.75 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [e-mail]

Notice Regarding Maine Employer Surveillance Statute

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.