Patient Service Representative, Thompson Autism Center

CHOC Children's; Orange (CA); On-site; USD 32,000 - 45,000; Full time

Job summary

CHOC Children's in Orange, CA seeks a Patient Service Representative for Thompson Autism Center. You will greet, assist, and schedule patients and families, ensuring smooth clinic visits. Responsibilities include patient registration, insurance verification, and handling cash payments.

Requires at least 1 year front office experience; bilingual English/Spanish a plus. High school diploma required; healthcare degree preferred.

Qualifications

• Minimum 1 year front office/scheduling experience.
• 2 years scheduling experience preferred.
• High School Diploma/GED required.
• Bachelor's degree in healthcare field preferred.

Responsibilities

• Greet, assist, and schedule patients and families to ensure efficient care.
• Handle patient registration, insurance verification, and cash collection.

Skills

Medical terminology

Customer service

Communication skills

Teamwork

English proficiency

Bilingual Spanish (Preferred)

Education

High school diploma or GED

Bachelor's degree in healthcare related field

Job description

Patient Service Representative, Thompson Autism Center### Patient Service Representative, Thompson Autism CenterApply: Thompson Autism Center CHOC: Full time: Posted Yesterday: R-33592**Work Location**Orange, California**Work Shift**Day – 08hrs (United States of America) **Why RCH?**At RCH, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at RCH can be as diverse and fulfilling as you determine. RCH’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at RCH can take you.**Environmental Sustainability Statement**Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety.**Job Summary**The Patient Service Representative greets, assists, and schedules patients and families in the clinic to ensure delivery of effective and efficient patient care. This role is responsible for patient registration, insurance verification, and collection of cash payments.**Pay Range**Minimum $23.00 Midpoint $27.94 Maximum $32.88*Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.***Experience**• Required: Minimum one (1) year of front office/scheduling experience.• Preferred: Two (2) years of experience with scheduling.**Education**• Required: High School Diploma/GED or equivalent.• Preferred: Bachelor’s degree in healthcare related field.**Training**• Required: None required.**Specialized Skills**• Required: Strong knowledge of medical terminology. Knowledge of and ability to provide appropriate family-centered patient care based upon age appropriateness and cultural and spiritual needs. Excellent customer satisfaction skills and effective communication skills. Ability to prioritize and complete duties in a timely and organized manner. Ability to work collaboratively and in a positive manner with others; ability to prepare timely and accurate documentation and reports; ability to perform work according to CHOC’s policies and procedures, professional standards of care, and applicable laws. Demonstrates flexibility and creativity in response to unexpected changes in work load/staffing. Ability to set goals and judge results in accordance with the highest standards; care with sensitivity and respect; advance care through development of new ideas and technology; promote teamwork to achieve CHOC's mission; and understand and exceed customer expectations. Ability to speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job.• Preferred: Bilingual - English/ Spanish.**Licensure**• Required: None required.**Work Environments - Functional Demand:**Light - Moderate energy level Lift and carry 25-35 lbs. Push/pull 50-100 lbs. (ie. empty bed, stretcher).## **Physical Activity Requirements:**Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation**Physical Activity Lifting**Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35%**Sensory Requirements:**Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision**Environment Requirements:**Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations**Non-Discrimination Statement:**RCH does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. RCH will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring. We encourage individuals from all backgrounds to apply for positions at RCH, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities. If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.