Patient Service Representative-The Breast Center

Atrium Health; United States; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Service Representative to join their team. This full-time role involves scheduling patients and ensuring their comfort and satisfaction. The ideal candidate will have strong communication skills, a commitment to customer service, and the ability to manage multiple tasks effectively. If you are detail-oriented and thrive in a dynamic environment, this position offers an exciting opportunity to make a difference in patient care.

Qualifications

• High school diploma or equivalent required.
• Six months experience in a related field preferred.

Responsibilities

• Schedule and check patients into the department.
• Represent patients and families in non-medical matters.

Skills

Medical terminology

Typing skills

Computer skills

Verbal communication

Written communication

Customer service

Interpersonal skills

Education

High school graduate or equivalent

Job description

Patient Service Representative-The Breast Center

Rome, GA, United States
Job ID: 156063
Job Family: Patient Accounting/Registration
Status: Full Time
Shift: Day
Detailed Shift and Schedule: This is a Monday through Friday full time position. The candidate will be responsible for scheduling patients, requestion orders from ordering providers.
Job Type: Regular
Department Name: 12311112539495-Radiology Administration

The Patient Services Representative is responsible scheduling and/or checking patients into the department and for the representation of patients and families in non-medical matters pertaining to their needs, comfort and personal satisfaction.

The qualified candidate will possess the following:

A. Education
1. High school graduate or equivalent

B. Experience
1. Medical terminology, typing and computer skills
2. Six months experience in a related field

C. Interpersonal requirements
1. Possesses strong verbal and written communication skills, has a commitment to customer service.
2. Communicates effectively with all applicable customers and age groups.
3. Possesses excellent interpersonal skills.
4. Develops and maintains professional working relationships with physicians, technical staff, phlebotomists, nursing and ancillary departments.
5. Handles multiple tasks effectively.
6. Remains detail-oriented in stressful situations.