Patient Service Representative (PRN) – Night Shift

Physicians Premier Emergency Room; Katy (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team at a leading emergency room facility where you will play a vital role in patient care and administrative support. As the first point of contact, you will greet and register patients, verify their medical insurance, and ensure that all necessary payments are collected. Your attention to detail and commitment to maintaining a clean and welcoming environment will greatly enhance the patient experience. This role offers a unique opportunity to contribute to the healthcare community while developing your skills in a supportive and dynamic setting. If you have a passion for helping others and thrive in a fast-paced environment, this position is perfect for you.

Qualifications

• High School Diploma or GED with up to 1 year of clerical support experience.
• Valid Driver’s License required; CPR Certification preferred.

Responsibilities

• Greet and register patients, verifying insurance and collecting payments.
• Maintain cleanliness of the work area and assist with administrative tasks.
• Log payments and ensure patient confidentiality at all times.

Skills

Patient Registration

Medical Insurance Verification

Administrative Support

HIPAA Compliance

Data Entry

Customer Service

Education

High School Diploma/GED

CPR Certification

Tools

E-Power Software

Job description

REGION Katy Area

CATEGORY Front Office/Admin

STATUS Now Hiring External Candidates

Job Summary

Greet and register patients for evaluation and treatment. Verify medical insurance and ensure payment due at the time of service is collected. Always maintain a clean and neat appearance. Provide administrative support to the Nurse Manager/Facility Administrator and other staff as needed.

Responsibilities

• Provides front office registration duties such as greeting, verifying benefits, HIPAA consent forms, patient demographics and payment receipt.
• Scans and enters patient information/medical reports in patient files through E-Power.
• Enters patient/service census and survey data.
• Provides medical records to other providers as requested with medical released signed by patient.
• Properly logs payment and cash receipts as required.
• Maintains adequate levels of supplies for patients use such as water, coffee, condiments, and snacks.
• Performs duties to ensure work area and restrooms are clean and free from hazards.
• Maintains confidentiality of patient and employee related issues.
• Treats patients and their families with respect and dignity.
• Answers telephone in a polite manner and communicates and when necessary transfers calls or information to the appropriate staff.
• Attends Front Office Representative Meetings as scheduled by the Front Office Manager or management staff.
• Performs other duties as assigned or requested.

Requirements

• High School Diploma/GED and/or the equivalent combination of up to one (1) year experience in clerical support.
• Valid Driver’s License.
• CPR Certification preferred.

General Information

Physicians Premier is a full service, state-licensed, and 24/7 emergency room that is not directly connected to a hospital. It offers essentially the same services and functions, but with dramatically reduced wait times and a much more comfortable setting than traditional emergency rooms.

Physicians Premier was founded as a freestanding emergency room where patients could receive immediate care that was both high-quality and convenient. Time is crucial when it comes to critical health issues. Physicians Premier makes every minute count.

We offer attractive benefits including, medical, dental, vision, life, LTD, STD, paid time off after 90 days, and IRA Plan.

Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements.