Patient Service Representative (PRN) - Day Shift

Physicians Premier Emergency Room; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Physicians Premier Emergency Room in Houston, TX, is seeking a Front Office/Administrative team member to greet patients, verify insurance, and collect payments at the time of service. You will support the Front Office Manager and maintain a professional, clean work area.

Responsibilities include registering patients, entering demographics, processing HIPAA forms, and ensuring accurate cash receipts while upholding confidentiality and respectful care for patients and families.

Qualifications

• Front desk registration and patient greeting.
• HIPAA forms and patient demographics handling.
• Cash receipts and payment collection.

Responsibilities

• Greet and register patients for evaluation and treatment.
• V erify medical insurance and ensure payment due at time of service is collected.
• Maintain a clean and neat appearance at all times.
• Provide administrative support to the Front Office Manager and other staff as needed.

Skills

Front office

Customer service

HIPAA compliance

Cash handling

Education

High School Diploma/GED

Job description

REGION Houston Area

CATEGORY Front Office/Admin

LOCATION Houston, Missouri City

STATUS Now Hiring External Candidates

Job Summary

Greet and register patients for evaluation and treatment. Verify medical insurance and ensure payment due at time of service is collected. Maintain a clean and neat appearance at all times. Provide administrative support to the Front Office Manager and other staff as needed.

Responsibilities

• Provides front office registration duties such as greeting, verifying benefits, HIPAA consent forms, patient demographics and payment receipt.
• Scans and enters patient information/medical reports in patient files through E-Power.
• Enters patient/service census and survey data.
• Provides medical records to other providers as requested with medical released signed by patient.
• Properly logs payment and cash receipts as required.
• Maintains adequate levels of supplies for patients use such as water, coffee, condiments, and snacks.
• Performs duties to ensure work area and restrooms are clean and free from hazards.
• Maintains confidentiality of patient and employee related issues.
• Treats patients and their families with respect and dignity.
• Answers telephone in a polite manner and communicates and when necessary transfers calls or information to the appropriate staff.
• Attends Front Office Representative Meetings as scheduled by the Front Office Manager or management staff.
• Performs other duties as assigned or requested.

Requirements

• High School Diploma/GED
• 2-year experience in clerical support.
• Valid Driver’s License.
• CPR Certification preferred.