Patient Service Representative (PRN) - All Shifts

Physicians Premier Emergency Room; Texas; On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team as a Patient Service Representative in a fast-paced emergency room setting. This role is crucial in providing excellent front office support, ensuring that patients are greeted with warmth and professionalism. You'll be responsible for verifying insurance, managing patient records, and maintaining a clean and welcoming environment. If you thrive in a collaborative atmosphere and have a passion for helping others, this position offers a rewarding opportunity to make a difference in patients' lives while working alongside dedicated healthcare professionals. Embrace the chance to grow your skills in a supportive and engaging workplace!

Qualifications

• High School Diploma or GED required with up to one year of clerical support experience.
• CPR Certification preferred for patient care roles.

Responsibilities

• Greet and register patients, verify insurance, and maintain confidentiality.
• Log payments, manage supplies, and perform clerical duties as needed.

Skills

Patient Registration

Insurance Verification

HIPAA Compliance

Administrative Support

Customer Service

Education

High School Diploma/GED

Tools

E-Power

Job description

Patient Service Representative (PRN) – All Shifts

REGION Katy Area

CATEGORY Front Office/Admin

STATUS Now Hiring External Candidates

Greet and register patients for evaluation and treatment. Verify medical insurance and ensure payment due at the time of service is collected. Maintain a clean and neat appearance at all times. Provide administrative support to the Manager and other staff as needed.

Responsibilities

• Provides front office registration duties such as greeting, verifying benefits, HIPAA consent forms, patient demographics and payment receipt.
• Scans and enters patient information/medical reports in patient files through E-Power.
• Enters patient/service census and survey data.
• Provides medical records to other providers as requested with medical released signed by patient.
• Properly logs payment and cash receipts as required.
• Maintains adequate levels of supplies for patients use such as water, coffee, condiments, and snacks.
• Performs duties to ensure work area and restrooms are clean and free from hazards.
• Maintains confidentiality of patient and employee related issues.
• Treats patients and their families with respect and dignity.
• Answers telephone in a polite manner and communicates and when necessary transfers calls or information to the appropriate staff.
• Attends Front Office Representative Meetings as scheduled by the Front Office Manager or management staff.
• Performs other duties as assigned or requested.

Requirements

• High School Diploma/GED and/or the equivalent combination of up to one (1) year of experience in clerical support.
• Valid Driver’s License.
• CPR Certification preferred.

General Information

Physicians Premier is a full service, state-licensed, and 24/7 emergency room that is not directly connected to a hospital. It offers essentially the same services and functions, but with dramatically reduced wait times and a much more comfortable setting than traditional emergency rooms.

Physicians Premier was founded as a freestanding emergency room where patients could receive immediate care that was both high-quality and convenient. Time is crucial when it comes to critical health issues. Physicians Premier makes every minute count.

We offer attractive benefits including, medical, dental, vision, life, LTD, STD, paid time off after 90 days, and IRA Plan.

Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements.