Patient Service Representative, Primary Care - Moberly

Boone Physician Services LLC; Moberly (MO); On-site; USD 19,286,000 - 24,797,000; Full time

Benefits offered by this job

Benefits start day one

Job summary

Boone Physician Services LLC is seeking a front office lead at the Primary Care Clinic in Moberly, MO. You will manage patient flow, check-in, and scheduling while supporting the Central Billing Office with patient financial records.

Clinic duties include handling calls, collecting payments, and ensuring accurate charge entries and claim processing. Benefits start on day one of employment.

Qualifications

• High School Diploma/GED or equivalent experience.
• No Experience Preferred Qualifications
• Associate Degree < 2 Years’ Experience

Responsibilities

• Handles telephone calls from patients, forwarding calls needing triage.
• Performs receptionist duties.
• Verifies health insurance payment information and educates patients on applicable regulations.
• Collects payments and records data.
• Charge entry, which includes assigning diagnostic codes and entering all physician related and clinic charges.
• Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
• Performs Other Responsibilities as Assigned.

Skills

Front desk

Phone etiquette

Billing basics

Scheduling

Education

High School Diploma/GED

Associate Degree < 2 Years’ Experience

Tools

Medical office software

Job description

Job Description Additional Job Information

40 hours per week Monday through Friday 8:00 a.m. to 4:30 p.m. Location: Primary Care Clinic in Moberly, MO Benefits start first day of employment!

Job Summary

Serves as a lead for front office activity. Directs the patient flow process at the physician office. Performs patient check in and appointment scheduling as assigned. Supports Central Billing Office by maintaining patient financial records at the office. Provides closure to patient visit. May support office as switchboard operator as needed.

Job Responsibilities

• Handles telephone calls from patients, forwarding calls needing triage.
• Performs receptionist duties.
• Verifies health insurance payment information and educates patients on the applicable regulations.
• Collects payments and records data.
• Charge entry, which includes assigning diagnostic codes and entering all physician related and clinic charges.
• Coordinates information with Central Billing Office to ensure all charges are captures and properly collected.
• Performs Other Responsibilities as Assigned.

Minimum Qualifications

• High School Diploma/GED or equivalent experience
• No Experience Preferred Qualifications
• Associate Degree < 2 Years’ Experience

Work Shift

Day Shift (United States of America)

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer

Boone Health is a mid-Missouri health care network of primary care offices, private practice clinics, outpatient services and affiliated hospitals, including Boone Hospital Center. Boone Hospital Center is a 392-bed full-service hospital located in Columbia, Mo. It is a regional referral center located in the center of the state. The hospital provides progressive health care programs, services, and technology to residents in 26 mid-Missouri counties. Boone Hospital Center was named the top hospital in mid-Missouri by U.S. News World Report from 2015-2023 and was ranked as a Top 100 Hospital by Healthgrades for 2023 and 2024. Boone Hospital Center is mid-Missouri’s only designated Magnet Hospital for Nursing Excellence by the American Nurses Credentialing Center. Boone Health was named America’s #46 Best Mid-Sized Employer by Forbes.